1. Werner Destrijcker
  2. Sherlock Holmes
  3. General
  4. Friday, 19 September 2014
  5.  Subscribe via email
Mandatory information about my setup:

Have I searched the tickets before posting? y
Have I searched the forum before posting? y
Have I read the documentation before posting (which pages?)? y
Joomla! version: 2.5.11
PHP version: (unknown)
MySQL version: (unknown)
Matukio version: 4.5.4
Direct link to the page that shows the issue: http://www.crossfitontheroad.be/index.php/nl/de-lessen/je-les-reserveren


Description of my issue:

Hallo,

My memebers have an issue when they unsubscribe for an event that they book and afterwards book this same event again. When people book an event, they are shwon on the participants list. When they cancel booking, they receive a confirmation of the cancelling and they're not shown on the "my booking" list. That's all working fine. But if a member want to book again for this event, he get's a message "Your booking was not successfull! You are already registered for this event". This is not the case because they cancelled the booking before and were niot shown in the "my bookings' list. This is very confusing for memebers who book, cancell and book again.

Thanks for help
Responses (2)


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