1. Werner Destrijcker
  2. Sherlock Holmes
  3. General
  4. Thursday, 07 January 2016
  5.  Subscribe via email
Hallo Yves,

I've a question related to the time settings of an event. I created different recurrent events with a begin, close and end date and time, e.g. Begin 19h, End 20h, Close 18h50.
The purpose is that my members can register for an event and also cancel their registration until 10 minutes before the event begins.

I received complaints of my members that they couldn't cancel their registration for example 30 minutes before the event.

I was searching for the reason and could make suitable adaptations to resolve the problem. I made some tests and I think that there is a different in one (1) hour somewhere in my database.

When I open one event of the recurrent events (see print screen in attachment) I can see that the title of that event includes a time stamp. This time stamp indicates a time of one hour different as the time the event should begin.

So for example, a member should have the possibility to cancel 10 minutes before start, but is seems that he can do it until 1h and 10 minutes before. There's somewhere 1h difference that I can't find.

Can you help me please? I don't know where to search.

Many thanks
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