1. Christophe
  2. General
  3. Wednesday, 21 May 2014
  4.  Subscribe via email
Hi Yves,

Today we activated Matukio on our site for 72 events.

We prepared Matukio last week/month and tested a lot and everything seemed fine and was working ... but then we did the last 2 updates (now we have 4.0.3) for Matukio and this morning everything went wrong on our launch.
- Suddenly the price from about 10 out of 72 events was gone missing (although price was entered in default values)
- Not everyone got reservation mail (okay ... some probably got in spam, that we can accept) ...
- People suddenly were able to make reservations on events that were full (after we found out, we put those full events to 0 / max res 0 in order to hide the booking button on the front.
- Other people got waiting list message but in backend they are shown on filter active and pending and not in waiting list ...
- Things changed in email template send to people
- We also do not understand why some reservations get color 'pending' and others 'participation Ok'

I really don't know what went wrong ... but seems like it has something to do with last 2 updates ...
FYI : a lot of people were making reservations at the same time -big rush on the events - but there were no bandwith problems or hosting problems - allready checked that.
All tickets got sold but I'm curious to know what went wrong...
I planned to use Matukio on another project, but at this point i'm a bit disappointed.
Responses (3)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Anzeige von mehrtägigen Events auf Buchungsseite
We have been using Matukio for quite some time now. Unfortunately, we have been ...
4 Replies
Posted on Sunday, 03 August 2025
Is Ccomment still alive?
Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
2 Replies
Posted on Thursday, 14 August 2025
  • Resolved
  • Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025
    some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025