Mandatory information about my setup:

Have I searched the tickets before posting? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes - All
Joomla! version: 3.2.3
PHP version: (unknown)
MySQL version: (unknown)
Matukio version: (unknown)
Direct link to the page that shows the issue: (unknown)


Description of my issue:
There is no tracking of payments received!

1.)Once a payment is authorized, the booking status in the back end should be marked as PAID.

2.)Authorize.net does not receive the booking number from Matukio to list in the Invoice/Order number field in Authorize.net.

This is a major concern as there is no definite accounting tie from the payment back to the event booking. In looking at the plugin, it uses Authorize.net's standard API code so you should be able to push the booking ID to Authorize.net as the Invoice number.

At a minimum, this should be done. Do you understand the dilemma? We cannot use this software as a paid event planner without this functionality. This is something that should be in there or the payment gateway should not be offered to clients as a payment option, period. What will it take to get the Booking ID to push to Authorize.net as the "Invoice" to give a means of matching up bookings with payments?

Secondly, what would it take to get a confirmed payment through Authorize.net to mark that booked event as "PAID"? Again, this should be standard features with any event software accepting payments online.

I owe my client an answer and need an explanation from you and a timeline to get this resolved.

Thank you.