1. Dave Dodds
  2. Newbie area
  3. Thursday, 07 January 2016
  4.  Subscribe via email
 Hey Daniel,

My production site stopped downloading locations. Opening the hotspots menu typically shows it stuck on "loading data" or sometimes it stops with a yellow error message referencing filters.

Analyzing this with Chrome developer tools it's throwing this error:

Uncaught TypeError: Cannot read property 'total_entries' of null hotspot.js: 182

Over the last few months I've done speed optimization with JCH, added Admin Tools and kept up with Joomla and other software updates. This is a production site but as it's a new ecommerce site we've been tweaking it regularly. I've been careful to check that Hotspots continued to work with each change, but it's likely I missed something.

I've updated to your latest version of Hotspots (when last working I believe I was on 5.1.10 which also threw the same error before updating to your latest).

I've shutoff JCH, Admin Tools, system cache'ing and gzip and still get the same error.

I've created a stripped down version of the page at http://seafloorsystems.com/dealers/dealers to remove template and other module conflicts but get the same error.

Can you take a look ?

Thanks,

Dave
Responses (8)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Paypal Zahlungsabwicklung
Seit kurzem funktioniert leider die Zahlung per paypal nichtmehr so wie sie soll...
2 Replies
Posted on Sunday, 26 June 2022
Events Out of Order
On our website, we use Matukio Events and for the Event List Overview page, the ...
0 Replies
Posted on Thursday, 04 August 2022
  • New
  • CComment - Submit comment throwing error
    I upgraded Joomla to Version 4 and re-installed CComment. Comments and settings ...
    6 Replies
    Posted on Tuesday, 29 March 2022
  • Resolved
  • No Hotspots on front end
    I have just successfully migrated my hotspots site to a new server; All my locat...
    8 Replies
    Posted on Tuesday, 26 July 2022
    A bug was found in combination with the extension
    Hi, I just had a problem with the CComment plugin in combination with the Joo...
    1 Replies
    Posted on Thursday, 28 July 2022