Mandatory information about my setup:
Have I searched the tickets before posting? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes, all of it
Joomla! version: (2.5)
PHP version: (unknown)
MySQL version: (unknown)
Hotspots version: (Professional)
Direct link to the page that shows the issue: (I can add this after I talk to my developer)
Description of my issue:
I am working with a Joomla developer and he is installing HotSpots Pro edition.
During the installation, though, once the module has been installed and enabled, on the page that should show the map, these errors occur:
Warning: require_once(__DIR__/helper.php) [function.require-once]: failed to open stream: No such file or directory in /home3/eslrok/public_html/eslrok/modules/mod_hotspots_list/mod_hotspots_list.php on line 14
Fatal error: require_once() [function.require]: Failed opening required '__DIR__/helper.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home3/eslrok/public_html/eslrok/modules/mod_hotspots_list/mod_hotspots_list.php on line 14
I really want to get HotSpots working properly: can you please advise as to what the problem is? You can contact me on the email address I registered with, and I can then give you my web developer's contact information. I can redirect any technical questions to my developer, I'm sure there's a bunch of things you need to know to work out why this error is occurring. Please don't hesitate to ask.
Thanks so much for your time and assistance.
Best,
Ben
There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now
If you have a valid subscription, please login now.
Visit store now
Last questions
We have recently updated a site from Joomlav3 to v4 (4.4.2). Now when we go to m...
4 Replies
Posted on Tuesday, 30 April 2024
Hallo,
ich habe eine Frage in Bezug auf SEO: ein externer Spezialist macht die...
1 Replies
Posted on Monday, 29 April 2024
Hallo
ich habe eine kleine Frage: wo kann ich einstellen, dass Google die Seite...
1 Replies
Posted on Wednesday, 24 April 2024
Are you able to make changes to the Hotspot submission form? There are several f...
0 Replies
Posted on Friday, 26 April 2024
How do I access custom fields after I have created them?...
0 Replies
Posted on Wednesday, 24 April 2024
- #custom fields