Mandatory information about my setup:

Have I searched the tickets before posting? No
Have I searched the forum before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Hotspots version: (unknown)
Direct link to the page that shows the issue: (unknown)


Description of my issue:

hi there, i'm having trouble updating to the Pro version. I have copied and pasted my download ID into the options in Hotspots.

On the main dashboard of Hotspots, it now asks that I install the Hotspots Professional package on your site twice - where is this Pro package? I can't find anywhere in my account on the website, why it is it so hard to find? I think for ease of use, you should be able to download the pro package from the subscriptions section of my account.

Thanks in advance.