1. Stephen McSweeney
  2. Bug report
  3. Monday, 19 March 2018
  4.  Subscribe via email
Good evening,

We are using version 6.1.5 right now, so this may have been fixed in a later version. But we found an issue when using a coupon with a set amount.

We have PayPal as the only payment option.

When you have a coupon with a value that is greater than the price of the event, the call to PayPal is skipped (correct) - however the invoice shows a negative amount paid and the status of the booking is set to "Pending" rather than "Participation Assured".

For example, we have events with the price set at $30, $40 and $50 and a coupon code that has a price of $40. We set the value of the coupon as a fixed amount to allow the customers to choose either the $30 or $40 events and not have to pay anything. However, we did not want the $50 event to be free with the coupon.

If the customer picks either the $40 or $50 events, the process works correctly. There are no issues.

However, if the coupon is valued more than the event, the booking is placed in pending status, I believe, because the balance is not zeroed out. I believe the code just needs to be updated to set the balance to zero when the coupon value is greater than the event cost. Currently, the balance is showing as a negative value (-10.00)

Here is an example of an invoice for this issue:
coupon.jpg
Attachments (1)
You do not have permission to view the content of this accepted answer.
Responses (2)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Dowload all Hotspots entries
Hi there, I'm looking for a way to dowload all the Hotspots entries. I've got t...
0 Replies
Posted on Sunday, 06 April 2025
  • #kml
  • #download
Set number of hotspots / user groups
Hi, I'm working with Hotspots for my new website and I love it! After trying ...
0 Replies
Posted on Monday, 31 March 2025
J5 compatibility for Hotspots
Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
1 Replies
Posted on Monday, 24 February 2025
  • #Hotspots
  • #hotspots Joomla 5
Text size in the comment input form
Hello. How can I increase the font size in the comment input field? For examp...
0 Replies
Posted on Wednesday, 26 February 2025
  • #CComment 6
Problem with enlarged image
Hello. When you click on the image in the comments, it does not appear in the ce...
1 Replies
Posted on Wednesday, 26 February 2025