1. Mel
  2. Bugs
  3. Thursday, 21 January 2016
  4.  Subscribe via email
Hi guys,
CComments cannot load comments and if you try to post a new comment the button gets stuck on "saving" and never posts the comment.
I've spent several hours debugging my site and found that the problem is caused by the "System Artio JoomSEF plugin" disabling this allows CComments to function.

Console reporting:
NetworkError: 500 Invalid controller: ...omments', format='json' - https://www.site.com/featured-article/edge-q-a-activate-learning?option=com_comment&task=comments.getcomments&format=json&contentid=11776&component=com_content"

TypeError: this.collection.info is undefined
...ecked')){obj[input.get('name')]=1;}}});obj.page=this.collection.info.page;errorE...


I am running the latest software versions:
Joomla 3.4.8
Artio 4.6.5
Ccomments 5.3.5

I have tried setting Artio extensions for CComments to "Don't SEF" as the handler but there is still a conflict.
It's vital that the site continues to use ArtioSEF due to a huge database of linking structures. Please advise as a matter of urgency?
Responses (4)


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