1. CJ
  2. Newbies area
  3. Sunday, 26 April 2009
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Hi,

We've been using !joomlacomment for about a year with few problems. However, about a week ago, the "Manage Comments" page stopped working.

When you click on "Manage Comments" in the administration panel, all you get is a blank page (http://www.site.com/administrator/index2.php?option=com_comment&task=comments).

The other administrative pages, "Content Settings," "Other component settings," "Import Comments," and "About" seem to be working just fine, and comments on the site are still being received. We just have no way to get in there and approve/moderate them.

I tried upgrading from !joomlacomment version 3.25 to 3.26, but it made absolutely no difference towards resolving the problem. Tweaking the settings on the "Content Settings" page has likewise made zero difference.

As far as we know, we did nothing to trigger the problem. We did recently install a new component, AdsManager, but we believe that was days before we started having problems with comments. However, there are two of us that work on the Web site, and neither of us are particularly tech-savvy.

Any help or ideas on how we can fix the problem would be greatly appreciated.

If it's helpful, we're running Joomla version 1.0.15.
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