×

Notice

The forum is in read only mode.
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Tickets sent w/o payment and more

Tickets sent w/o payment and more 7 years 8 months ago #34462

  • Ian Shere
  • Ian Shere's Avatar Topic Author
  • Offline
  • Junior Boarder
  • Junior Boarder
  • Posts: 25
  • Thank you received: 0
1. A person goes through the booking process but either does not go to payment or their payment declines - they're still sent tickets. Why? I don't want that and it's causing a lot of grief for my client. She ONLY has paid events - never free, and no door sales. I have Settings | Advanced | New bookings Active set to No. Surely this should stop this happening (I actually asked this on Glip but never received an answer what this setting did). This is of critical importance to have either fixed (if it's not working right) or explained so I can set it right.

2. Despite setting dates to American style in Settings, the dates are saved in the format Year/month/day in the database. Is this the European way? Very confusing having the year first.

3. On the booking page, tried to find where to change Surname to Last Name - expected to find in the language file but it wasn't there.

4. Another question asked, but unanswered, on Glip. When using a listing menu option, if I click "Current Events" in the filter section on the left, it SHOULD only show me current events. It doesn't - it shows ALL events on the calendar. This makes filtering to find events impossible when my client is trying to find her bookings.

Tickets sent w/o payment and more 7 years 8 months ago #34468

  • Yves Hoppe
  • Yves Hoppe's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3519
  • Karma: 71
  • Thank you received: 556
Hi Ian,

1.) Answered that in the ticket. I was very busy with the Joomla 3.6 release and private stuff, sorry when i don't respond fast currently.

2.) Dates are saved in iso format (MySQL needs it in that way). Not sure if i can follow you here? Where do you see that output?

3.) Posted you language string in the ticket. Never change files, there are joomla language overrides for that...

4.) IIRC i answered that with a question.. How did you set the setting -> Show events util <- in the configuration. If you set it to Forever, all that filters are ignored (wanted).

Kind regards,
Yves
  • Page:
  • 1
Time to create page: 0.100 seconds