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Download??? 8 years 8 months ago #33656

  • Paul Stallibrass
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I have just finished paying for Hotspots, everything went as I would have expected it to. I have received your receipt but there is no download link and no subscription listed under my subscription list. How long will this take?

Download??? 8 years 8 months ago #33660

  • Paul Stallibrass
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Hello??? Is anyone there? It should be about noon there by now so Customer Service should be available. Helloooooo?

Download??? 8 years 8 months ago #33661

  • Daniel Dimitrov
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Hey Paul,
As I wrote in my mail to you sorry about that, but the issue is with 2checkout. Your payment is not marked as paid as such 2checkout is not notifying us that the payment is complete & our system is not enabling the subscription.
I've manually enabled your subscription and you should be able to download it now.

Regards,
Daniel
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