TOPIC: Where do I download my purchase???

I just purchased Matukio, and in my subscriptions it shows that it will activate in 2016! I bought it for now, not a year from now, and I can't download it anywhere. AND I couldn't find a simple "Contact Us" link anywhere on your site to make it easy for people like me to let you know something didn't work when I spent my money on your product(s). Please provide me with a link to download Matukio. I have signed out and then signed back in thinking that might make a difference. It did not. What else can I do?

Here is what your email to me said:

Hello Pat,
Your Matukio subscription has been renewed. The renewed subscription will be activated on Saturday, 04 June 2016 18:34 GMT and remain active until Sunday, 04 June 2017 18:34 GMT.
We'd like to remind you that you have registered on our site using the username patvb and email address This email address is being protected from spambots. You need JavaScript enabled to view it..
You can review the status of all your subscriptions any time on our site.
You are receiving this automatic email message because you have a subscription in Joomla Components by compojoom. Do not reply to this email, it's sent from an unmonitored email address.

When I renewed my subscription to Matukio, it was expired. Did I miss something? Do I already have a subscription until next year? If so, please refund me my money.

Pat Vanden Bosche

Hey Pat,
Sorry about that. We have a bug in the subscription process. Since you own another active extension from us the system is irronously assuming that the start date of your new sub should be the end date of the old one.

I've fixed that. Down at the bottom of the page we have an Email button, but since a lot of people start to claim that we don't provide a contact us button, I'll change this email button to contact us.

thank you for the feedback and sorry for the trouble. I've extended your sub with few weeks to compensate for the lost time and trouble.

Regards,
Daniel