TOPIC: HELP.. Cant get it to work on a tablet / phone

Hi all,
I think I have configures everythig correctly, but Hotspots Pro 4.2.4 just wont work on my tablet / phone.
The map shows, the icons show, and when I click on an icon, the sidebar menu opens, but then it all hangs.....
Maybe I have too many icons?????
Need help desperately

thanks,
Mike

I have the same issue, something is going wrong with the Javascript.

Only broke when updated to latest version.

Hey Mike,
I had a look on your site with my desktop (later I'll check it with ipad) and I can say that it doesn't work correctly with it either.

This is a template issue. Your menu stays over the map, your login and register buttons are preventing the click on the menu arrow.

On the ipad there is a known bug with hotspos and fullscreen. Whenever the map is in fullscreen for some reason the ipad hangs... I know about that and I'll debug it. However the map should work just fine in non-fullscreen mode.

Regards,
Daniel

P.S. Really glad to see that you have more than 2500 locations! Makes me really happy to see this

Thanks Daniel..
It works well on my desktop, in both FF & Chrome......
but as for this particular tablet issue... I think you have hit the nail on the head! I changed the menu to NOT be full screen and that seems to have fixed the whole problem up.
I haven't done to much testing yet, but it looks like this may have been the issue.

thanks, and regards
Mike

Thanks Mike! I'll have to debug this. It's some kind of annoying mobile bug...

Hi there,

Any idea on whether this can be fixed? It seems to be causing issues for some users on my map as many people use it on Fullscreen.

Thanks

Hey guys,
I'll debug this week (Tuesday) and will let you know how it goes. Thanks for being patient with this.

Daniel

Okay, I spend few hours looking into the issue and I have a "fix".
The problem was caused by weeeeeeeellll, me
There is a small problem on the ipad when we are in fullscreen(especially visible in safari, not so much in chrome). The map goes into full screen, but because the browsers have such cool features as hiding the taskbar when you start scrolling down for some reason when you scroll the hotspots the page below hotspots starts scrolling. So I thought - how about preventing the browser from scrolling the page... So I came up with the genius solution - let's kill all touch events!!! One line of JS and we are ready!
Now I removed this line and it behaves as expected.
Would you guys download this dev. release and install it:
compojoom.com/downloads/developer-releas...-hotspots/gitab5c686
(please ignore the message in the dashboard about a newer version - the latest one is this version)

Let me know if it works for you as well.

Cheers,
Daniel

Yes, perfect! That has most definitely fixed it

Thankyou so so much! I really appreciate the time