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TOPIC: Still have issues with pro

Still have issues with pro 10 years 11 months ago #24044

  • Chuck
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My client is is opening his business and I need to have hotspots fixed please. Here is the page: www.wedgewoodramps.com/ramps/staying-in-youngstown.html
In previous posts you said that Mootools was not enabled. I added a mootools enabler plugin and have it enabled for the hotspot page, and that isn't helping. But otherwise I don't know how to enable it. None of the PRO features work either. Subscription ID is in place. Might I be able to send you credentials that you might take a look for me. It would be greatly appreciated.

Still have issues with pro 10 years 11 months ago #24045

  • Daniel Dimitrov
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Hey Chuck,
Just look at the source code for your page - do you see mootools there? I don't, but I also can't find it when I use ctrl+f to search in the source code. So obviously mootools is not on - you normally don't need any plugins to turn it on, as it is always on on joomla installations.
Here is how I would debug it.
1. Change the template to a standard one -> if the map is working, then there is a setting in the template that does what it does.
2. If the map is not working with the standard template I would start to switch system plugins one by one (system plugins that are not created by the joomla plugin)

By doing the above 2 the map will show sooner or later. This way you can identify the issue.

As far the pro version is concerned - have you downloaded it from compojoom.com and installed it over the core version? Just providing the downloadid in the settings won't change anything as you have the core urls there.

Kind regards,
Daniel

Still have issues with pro 10 years 11 months ago #24053

  • Chuck
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Thanks Dimitri!
I don't know why it seemed so difficult when it was rather easy. You said it might be an issue with the template. I went into the template manager and checked the advanced area, and changed the "Mootools itemids enabled" to the proper Menu ID # and that did the trick. Now it works! I re downloaded PRO version and it all works now. A big thanks to you for this great extension! Happy Holidays to you!

Still have issues with pro 10 years 11 months ago #24054

  • Daniel Dimitrov
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Happy Holidays Chuck! Glad you made it!

Cheers,
Daniel

Still have issues with pro 10 years 11 months ago #24072

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In the browser I am getting this at the top of my screen. Any suggestions?
\r\n
<\/div>\r\n<\/body>\r\n<\/html>","cat_icon":"http:\/\/www.wedgewoodramps.com\/media\/com_hotspots\/images\/categories\/1387469513_C_peace.png","cat_shadowicon":"","params":"{\"tile_marker_color\":\"255,0,0\",\"exclude_frontend\":\"0\"}","count":"0"}}}; if(window.location.hash == '') { window.location.hash = '!/catid='+hotspots.DefaultOptions.startCat; } hotspots.addModule('welcome',hotspots.DefaultOptions); hotspots.addModule('loader','map_cont',hotspots.DefaultOptions); hotspots.addModule('menu',hotspots.DefaultOptions);hotspots.addModule('categories','#hotspots-category-items', 'span',hotspots.DefaultOptions); hotspots.addModule('menubar',hotspots.DefaultOptions); hotspots.addModule('send',hotspots.DefaultOptions); hotspots.addModule('print',hotspots.DefaultOptions);hotspots.addModule('hotspot',hotspots.DefaultOptions);hotspots.addModule('kml',hotspots.DefaultOptions);hotspots.addModule('map',hotspots.DefaultOptions);hotspots.addModule('navigator',hotspots.DefaultOptions); hotspots.startAll();}); JCEMediaBox.init({popup:{width:"",height:"",legacy:0,lightbox:0,shadowbox:0,resize:1,icons:1,overlay:1,overlayopacity:0.8,overlaycolor:"#000000",fadespeed:500,scalespeed:500,hideobjects:0,scrolling:"fixed",close:2,labels:{'close':'Close','next':'Next','previous':'Previous','cancel':'Cancel','numbers':'{$current} of {$total}'},cookie_expiry:"",google_viewer:0},tooltip:{className:"tooltip",opacity:0.8,speed:150,position:"br",offsets:{x: 16, y: 16}},base:"/",imgpath:"plugins/system/jcemediabox/img",theme:"standard",themecustom:"",themepath:"plugins/system/jcemediabox/themes"});

Still have issues with pro 10 years 11 months ago #24081

  • Daniel Dimitrov
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You have a shity editor, or the editor is not shity but is configured wrong. It saved the text you enter with <html><body> tags which wrong.

Change the editor, then go to your hotspots categories, switch to html code and enter the text again.
Regards,
Daniel
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