×

Notice

The forum is in read only mode.
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Hotspot Not showing my Spots - Please help!

Hotspot Not showing my Spots - Please help! 8 years 9 months ago #33493

  • TM
  • TM's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Hotspot Not showing my Spots - Please help!
the site is www.colonialvianlines.com/agents.html

Hotspot Not showing my Spots - Please help! 8 years 9 months ago #33517

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Online
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 155
  • Thank you received: 1081
I get a server not found when I try to open your site?

Hotspot Not showing my Spots - Please help! 8 years 2 months ago #34807

  • TM
  • TM's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Any edit I make to backend of the website, and your component is not working in the front end and back-end, I have to reinstall almost daily to keep the page and the admin panel working...

You can check the link previous ly provided and it's showing a blank page...

Can you check this issue?

That's the only component with this behavior in the site. Please advise.

Hotspot Not showing my Spots - Please help! 8 years 2 months ago #34817

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Online
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 155
  • Thank you received: 1081
As I said in my previous reply the link you provided shows a "server not found" error. Which means that you've provided a wrong address.

What changes are you making to your backend? If our users had to reinstall every day to keep hotspots working, then we wouldn't have any customers :)

A blank page indicated a php fatal error. Your server settings are suppressing the error output. Go to joomla's global config and set error reporting to maximum or development. Then navigate to the hotsptos page - now instead of a blank page you should see some text indicating what the error is.

Regards,
Daniel

Hotspot Not showing my Spots - Please help! 8 years 2 months ago #34826

  • TM
  • TM's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
I just realized that the URL was wrong
www.colonialvanlines.com/agents (there was an extra "I") .. THank ppage will show blank
www.colonialvanlines.com is the main website and you can click on agents from the main menu bar.

I will try the error display to see what I can learn from that.
I will let you know!

Thanks!

Hotspot Not showing my Spots - Please help! 8 years 2 months ago #34854

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Online
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 155
  • Thank you received: 1081
Any progress? When are you going to enable error reporting in the global config?
  • Page:
  • 1
Time to create page: 0.108 seconds