TOPIC: Mapview menu problems - Urgent

I installed Hotspot Core version in order to try it before I purchase the Pro version but I when I try to create a menu link for a mapview the form breakdown as you see in the picture. I downloaded again the version and re-install to no avail. Can you please tell me what could be the problem?

CAn you have a look at the source code of the page and let me know that the latest parts of the code say? I guess that you should see a fatal error or something of the sort. If you don't, go to your global configuration and enable error reporting. Then go back to the menu. I can't figure out any reason why you should be getting this right now, but there must be something that is breaking it

THANK YOU FOR YOUR QUICK RESPOND!. Her e is the error: Fatal error: Call to undefined method JFormFieldHotspotsLanguage::getAttribute() in /home2/eigzert3/public_html/insalud/administrator/components/com_hotspots/models/fields/hotspotslanguage.php on line 39/
MY SITE IS IN SPANISH, COULD THAT BE THE PROBLEM? Also the single hotspot selection works fine

wait, what joomla version are you using and which hotspots version? I have the feeling that you are not using 3.6.2

I'm using Joomla 3.1.5 ans the latest Hotspot version 3.6.2

Why are you using 3.1? Why haven't you updated to 3.2 or 3.3?

No reason. should I do it, to see if it works? The error doesn't have to do with my site being in spanish?

After I uptadesd to Joomal 3.24 is working. . It was also conflicting with a plugin .
Thank you. I will definitely be purchasing the Pro version.Thank you very much

Morning Syra,
Just as a warning - don't use no-longer supported joomla version (as was the case for 3.1). Always update to the latest release, otherwise you run into compatibility issues as the one you experienced, but you also run into security issues...

Kind regards,
Daniel