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TOPIC: backend error

backend error 3 years 1 month ago #28444

  • zivuska
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Hi,

I have a problem in backend. When I click on the 'options' button in the dashboard and I make the changes, I can't save them. The ‘Save’ and ‘Save and Close’ button don't have any effect, when I click on them nothing happens. Only the 'Cancel' button is working.
Do you have any idea why this happens?

I’m using Hotspots 4.0.6 core version and Joomla 2.5.

Best regards,

zivuska

backend error 3 years 1 month ago #28445

  • Daniel Dimitrov
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Does this only happen with hotspots on your site? The options are rendered by joomla, so if it brakes for hotspots,. it should also not work for other components. It sounds like a javascript error though.

Regards,
Daniel

backend error 3 years 1 month ago #28446

  • zivuska
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Hi,

Thank you for your quick answer.
No, it only happens with hotspots, I checked some other plugins and its working fine.

This is the error in my error log:
PHP Warning: filemtime(): stat failed for /XXX/com_hotspots/js/v4/apps/map/tiles/tiles_controller.js in /XXX/libraries/compojoom/shrink/shrink.php on line 38

If I activate debug system in global configuration and then go to components -> hotspots, I get the following error:

JDatabaseMySQL::query: 1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'SELECT COUNT( 1 ) IndexIsThere FROM INFORMATION_SCHEMA.STATISTICS WHERE table_sc' at line 2 SQL=SET @currentdb = DATABASE(); SELECT COUNT( 1 ) IndexIsThere FROM INFORMATION_SCHEMA.STATISTICS WHERE table_schema = @currentdb AND table_name = '#__hotspots_marker' AND index_name = 'gmlat';

Best regards,

zivuska

backend error 3 years 1 month ago #28472

  • Daniel Dimitrov
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The warning cannot have anything to do with that. The database error is a known issue when debug mode is on on joomla 2.5, but ther eisn'tmuch I can do about it. (Joomla 2.5 EOL is near anyway).

So, I have no clue why the config is not working for you. If you want send me backend access to your site and I'll have a look.
Regards,
Daniel
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