TOPIC: list syncing stops at 250

Hi,

I cannot get my list of 730 in MailChimp to sync in the backend of my site past 250. What should I check?

Thanks,
Helen

Hey Helen,
Can you provide me with access to the page (both admin and ftp - you can send me a mail with them)? My guess is that you are getting some kind of error after the first batch of 250 (notice or warning for some reason).

Regards,
DAniel

I sent you an email. Thanks!!

Hey Helen,
I just checked, but I'm not sure what's going on. It seems that you have some kind of cache on the site. When I change a cmc file this is not reflected until I hit ctrl + f5 in the browser. And the same ´happens actually with the request. The first one goes fine and then after that the second request is cached with the values of the first one. We are storing the previous result in the session and then loading it again from the session. But in your case everything gets cached so the list synchronise doesn't work as expected. This doesn't seem to be the joomla cache. Do you have any other caching enabled on the site? Can you think of something?

Regards,
Daniel

Hi,

I'm getting the same problem. 250 then stops.
I use sh404SEF and also JCH Optimize Pro but as far as I know they're only supposed to work on the front end.
Any help appreciated.

Hi Daniel,

I am still working on this. I use Admin Tools. What is the file and path that is used to run the sync? I will add it to my allowed exceptions and see if that helps.

Thanks,
Helen

administrator\components\com_cmc\controllers\sync.json.php

Hi Daniel,

I added that to the exceptions list in Admin Tools, but it still stalls at 250. I am not aware of any caching that may be disrupting the sessions.

Will it still work properly without the syncing?

Thanks,
Helen

I'd like to see any notice/error as output and an echo to the screen of communication to see what's going on and debug that way

@Ian since right now we don't show this information. You can use the developer tools in your browser to see the response that the server is giving you for the failing requests.

Regards,
Daniel

Doing the same thing for me and I see also for several others on this forum. Sync stops at 250 users.

Hey Jim,

Send me a mail with login credentials to your site and I'll have a look.

regards,
Daniel