Name and Surname not sending

Name and Surname not sending 10 years 5 months ago #26450

Johnny Topic Author Offline Fresh Boarder Posts: 9 Thank you received: 0	Hi, I am using this plugin on my Joomla 3.2 site. When users register on my site their email is successfully sent to my mailchimp list, however their First Name and Surname are not - thet are blank when I view mailchimp. Any ideas why? Thanks, J Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 5 months ago #26454

Daniel Dimitrov Online Administrator Posts: 9618 Karma: 155 Thank you received: 1081	Are those 2 fields required in mailchimp? Are you showing them in the module? If they are not required, then most probably people are not filling them up. Regards, DAniel Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 5 months ago #26457

Johnny Topic Author Offline Fresh Boarder Posts: 9 Thank you received: 0	The two fields are not required in mailchimp. When I use the module - email, name and surname all send fine and it works. However when I use the registration plugin only the email field sends, name and surname are ignored. Any ideas? Thanks for your response Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 5 months ago #26461

Daniel Dimitrov Online Administrator Posts: 9618 Karma: 155 Thank you received: 1081	Are those fields filled out during registration? We are currently enable to read the value out of the default registration fields. The user has to fill out the fields in the newsletter form as well. Regards, Daniel Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 5 months ago #26462

Johnny
Topic Author
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Fresh Boarder
Posts: 9
Thank you received: 0

Hi,

Yes the three fields are filled out during registration.

I have amended the code so that it reads the default registration fields and auto populates (I followed the instructions here )

My code is now as follows;

document.getElementById('jform_cmc_groups_FNAME').value = document.getElementById('jform_firstname').value;
document.getElementById('jform_cmc_groups_LNAME').value = document.getElementById('jform_lastname').value;
document.getElementById('jform_cmc_groups_EMAIL').value = document.getElementById('jform_email1').value;

The code works perfectly and auto populates the fields, however the Name and Surname are not sent to mailchimp.

I can provide website details if this will help?

Thanks again

Name and Surname not sending 10 years 5 months ago #26468

Daniel Dimitrov Online Administrator Posts: 9618 Karma: 155 Thank you received: 1081	Okay, I'll investigate and fix this in the next version (expected in July) Regards, Daniel Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 5 months ago #26469

Johnny Topic Author Offline Fresh Boarder Posts: 9 Thank you received: 0	Thank, I look forward to the fix and new release. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 4 months ago #26994

david Offline Fresh Boarder Posts: 1 Thank you received: 0	I have the same issue and look forward to the fix as well Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 3 months ago #27526

Matt Jones
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Fresh Boarder
Posts: 5
Thank you received: 0

I have downloaded the new version of CMC 1.51 and overwritten the old installation. Added the information to the field mapping section

FNAME=name:0
LNAME=name:1

But the information is still not captured and added to the mailchimp list. I have been adjusting the settings over and over but still no luck.

I have checked the mailchimp form and the fields are LNAME and FNAME. The email field is captured.

My form looks like this:
* Required field
Name: *
Username: *
Password: *
Confirm Password: *
Email Address: *
Confirm email Address: *

Newsletter (optional)

Name and Surname not sending 10 years 3 months ago #27527

Daniel Dimitrov Online Administrator Posts: 9618 Karma: 155 Thank you received: 1081	The above config works for logged in users. So when you login the field should be filled out? Isn't that the case. Or are we talking about the registration plugin? Regards, Daniel Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 3 months ago #27548

Matt Jones Offline Fresh Boarder Posts: 5 Thank you received: 0	I am referring to the registration plugin. Thanks Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 3 months ago #27556

Matt Jones Offline Fresh Boarder Posts: 5 Thank you received: 0	I have discovered that if I set them as regular fields they are also not being captured in mailchimp. The newsletter module does capture the information, it is only the registration plugin. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 3 months ago #27580

Matt Jones Offline Fresh Boarder Posts: 5 Thank you received: 0	Joomla! 3.3.0 Stable Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 3 months ago #27600

Daniel Dimitrov Online Administrator Posts: 9618 Karma: 155 Thank you received: 1081	Hey Matt, I'll need to check it. I know that I tested it when I released it, so I don't understand why it isn't working for you. I'll let you know what I find. Cheers, Daniel Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 10 years 2 months ago #27803

Matt Jones Offline Fresh Boarder Posts: 5 Thank you received: 0	Have you managed to find anything or is it just me? Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 9 years 8 months ago #30527

Nick Klyne Offline Fresh Boarder Posts: 2 Thank you received: 0	Hi Any luck with getting this resolved, as I am having the same issue.. Thanks Nick Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 8 years 6 months ago #34131

Michael Thomsen Offline Fresh Boarder Posts: 1 Thank you received: 0	same issue for me Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Name and Surname not sending 8 years 3 months ago #34626

jimmywidds Offline Fresh Boarder Posts: 4 Thank you received: 0	Hi, Im also having the same issue, is working fine with the module, but not with the registration plugin. Is there any news on this as I see it was first reported almost 2 years ago. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

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TOPIC: Name and Surname not sending