TOPIC: Comments not saving

Hi,
I am having an issue with saving comments on frontend.
I checked the browser console and found the following error

<b>Fatal error</b>: Call to undefined method JDocumentJSON::isHtml5() in <b>/****/****/public_html
/libraries/joomla/document/html/renderer/head.php</b> on line <b>66

You can check this page vacuum-cleaner-advisor.com/Euro-Pro-Vacuums/Shark-NV652.html

Please help.

Hey Vijay,
You have a system plugin that is screwing our ajax request. I would disable all non-core joomla system plugins until the comment saving is working again. Once it is, then I would start enabling the plugins until it breaks again. Then you'll know which plugin is causing that and you could talk with the developer of that plugin to fix the issue.

Regards,
Daniel

Hi Daniel,
Thanks for the reply. I will double check. But I doubt it is a plugin issue.
I have the exact copy of the site on another domain and it works good there.
demo.dotjoomla.com/vca/Euro-Pro-Vacuums/Shark-NV652.html

Screenshot - prntscr.com/81s06l

Kind Regards
Vijay

Hello,
I am trying to write custom sql code to insert the comments into the table. Its gets inserted too but not showing in admin.
I m inserting the values in jos_comment table.
Do we need to insert in any other table? Which fields are necessary and which i need to omit.

Please help.

Thanks

have you set a correct component? You also need to have a configuration for that component.

Yes, I have set com_content. actually I was having the error on live site and find that the error is thrown while saving the comment. So I am using the custom sql code.

Are you talking about this error:Have you fixed it. Why are you manually saving comments in the database?

Regards,
Daniel

I was trying to debug the issue. Find that the error occurs in the function $table->store() in insert function in components\com_comment\models\comment.php file.
So I tried to add direct sql query to insert comments in database. it is also inserting in database but not showing in admin.

The issue is not in comment.php . The issue is a plugin on your site. Think for a second - would this plugin would be downloaded 1000s of times if there was an issue in it with storing comments???? A custom plugin on your site is screwing this. Just find out which plugin is that and disable it.

Regards,
Daniel

I can't figure it out either. I disabled all the plugins and their is still an issue

link?