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TOPIC: Error 500 after activating CComment Core

Error 500 after activating CComment Core 11 years 3 months ago #22330

  • Frédéric Fitaire
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Hi,

I get an "Error 500" message in my whole site after having installed CComment Core.
Back to normal after having disabled the following items:
  • CComment component (appears 2 times in the extension list ?)
  • Content - CComment plugin
Wrong permissions applied somewhere ?
Please help ;)

NB: I must precise that this appears on my dev site where I did a migration from Joomla 1.5 to 2.5.
I was previously using Compojoom Comment 4.1.8. After migration to Joomla 2.5.14, I installed CComment 5.0 without uninstalling Compojoom Comment 4.1.8 (which was not seen in the J!2.5 backend). I then retrieved all the comments of the old site.
But in the "Manage comments" tab of the component, I also see 2 error messages:

Warning: mysqli_num_rows() expects parameter 1 to be mysqli_result, boolean given in /homez.741/mccrmxpa/www/libraries/joomla/database/database/mysqli.php on line 263

Warning: Invalid argument supplied for foreach() in /homez.741/mccrmxpa/www/administrator/components/com_comment/views/comments/view.html.php on line 50

I read in the documentation that the upgrade of 4.1.+ version to 5.0 must be done with intermediate version 4.2, which is not what I did. Could it be linked ?

I now run CComment plugin option "Enable for com_content" set to "No" to avoid error 500.

I hope it will help. Otherwise, ask for an admin account if needed.

Error 500 after activating CComment Core 11 years 2 months ago #22368

  • Daniel Dimitrov
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Can you paste the whole text of the error?

What does it exactly say?

Regards,
Daniel

Error 500 after activating CComment Core 11 years 2 months ago #22387

  • Frédéric Fitaire
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Daniel,

This is the text of the error:

"Erreur: 500
No ccomment configuration exist for com_content"

In fact, the settings tab of the component is empty ...

I have tried to uninstall/install again, no change.

Thanks !

Error 500 after activating CComment Core 11 years 2 months ago #22390

  • Daniel Dimitrov
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Well, go to the settings tab and create a new configuration for com_content. It is that easy ;)

Error 500 after activating CComment Core 11 years 2 months ago #22391

  • Frédéric Fitaire
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Sorry, I forget to tell you that of course I've tried to create a configuration before asking for your support !
I set all the parameters and get a "Settings saved" message in return. But despite this, I cannot see any configuration in the settings tab, the list remains empty.

Error 500 after activating CComment Core 11 years 2 months ago #22392

  • Daniel Dimitrov
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Have you updated from a previous CComment version or is this a clean CComemnt installation?

Error 500 after activating CComment Core 11 years 2 months ago #22393

  • Frédéric Fitaire
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It's an update from Compojoom Comment 4.1.8 following a migration from J!1.5 to J!2.5 (see first post for details).
I'm afraid there is an unexpected mix between Compojoom Comment and CComment datas in the database ...
Would you like to have a look at the mysql database ?

Error 500 after activating CComment Core 11 years 2 months ago #22394

  • Daniel Dimitrov
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Yes, please. Send me backend access and mysql access @ This email address is being protected from spambots. You need JavaScript enabled to view it.

Error 500 after activating CComment Core 11 years 2 months ago #22396

  • Frédéric Fitaire
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Sent !

Error 500 after activating CComment Core 11 years 2 months ago #22399

  • Daniel Dimitrov
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Okay I made the changes to the settings table and the comment table and it is now working.
Regards,
Daniel

P.S. Don't forget to leave a review extensions.joomla.org/extensions/contact...icles-comments/24030 and eventually we would appreciate a subscription :)

Error 500 after activating CComment Core 11 years 2 months ago #22401

  • Frédéric Fitaire
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Wahooo !! What an efficient support !
Thank you very much Daniel, you deserve a very good review in the JED !
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