TOPIC: Comments don't appear on site

See: staging.bclandegem.be/index.php/jeugd/1-test-artikel#!/ccomment
They load forever...

It also isn't possible to add a comment. Saving... and freezes there.

Go to the settings for com_content -> edit them and select a moderator group -> save. After that it should work.

Daniel

Ow, that was really stupid of me.. Looking for it since Saturday. Thanks!

Well, this actually should not happen. Did you install ccomment beta1 previously or is this a clean installation?

It's a clean installation.

That is really interesting then. I don't understand why I am unable to reproduce this problem

this happened to me as well just now. i downloaded and installed the free version. when i tried my first comment, it just hung as well. "Saving..." frozen. when i refreshed, there was no comment. i tried this comment as a non-registered user. When i logged in as superadmin afterwards and posted a comment, it worked with no problems. now for some reason, i can comment as a non-registered user without a problem as well. does the first comment have to be from a registered user?

btw, for some reason, i get email notifications to my superadmin now of comments posted even though i didnt click on the email notification button. notify moderator is set to no in backend.

@Kevin do you have "content creator moderator" option set to yes?

Daniel Dimitrov wrote: @Kevin do you have "content creator moderator" option set to yes?

the 'content creator moderator' option was set to 'no'.

i did some more test comments and realize that after i write a comment, its is fine and no email notification is sent. however, whenever i refresh the article page, the comment notifications are sent to me on comments created since last page refresh.

i am using my localhost site now for ccomment and j2.5.9. I have only installed this component, community builder and jcomment component on the site.

Yes, that is the way it works if you haven't configured a cronjob for the mails. Look in the global options.

What does the mail look like? Is it a mail for the moderator or is it just a normal mail that tells you that there is a new comment?

Here more info on the mail queue:
compojoom.com/support/documentation/ccomment/ch03#idp86704

Daniel Dimitrov wrote: Yes, that is the way it works if you haven't configured a cronjob for the mails. Look in the global options.

What does the mail look like? Is it a mail for the moderator or is it just a normal mail that tells you that there is a new comment?

Hi Daniel,

pls see attached image for the email notification i got.
i also attach copy of the settings.

i dont see anything in the global config settings with respect to mail.

From the email that you received it seems that you've placed a comment, have clicked the "notify" button and have provided your e-mail address. (you can check to see if this is the case in the backend) - on the manage comments page you should be able to see who has selected the notify option and who hasn't.

When you go to CComment-> Settings -> you have an options button -> this is the global config. The config that you've made a screenshot of is the plugin config

Daniel Dimitrov wrote: From the email that you received it seems that you've placed a comment, have clicked the "notify" button and have provided your e-mail address. (you can check to see if this is the case in the backend) - on the manage comments page you should be able to see who has selected the notify option and who hasn't.

When you go to CComment-> Settings -> you have an options button -> this is the global config. The config that you've made a screenshot of is the plugin config

thanks Daniel. pls see screen shots. it looks like notify is on but i never checked it on when posting comments nor ever provided email addresses. even non registered user comments seemed like notify has been checked on.

Are you using rc1 or a beta version? Please update to the latest RC.
If you are using the RC I would need to have a look at your site to debug this. I'm out of ideas right now.

Regards,
Daniel

i am using 5.0rc1. the site is local now. i guess we can address this when i upload it to live site. thanks for the assistance.