×

Notice

The forum is in read only mode.
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: One.com: Page not loading

One.com: Page not loading 7 months 1 week ago #35686

  • Domien Van der Hoeven
  • Domien Van der Hoeven's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
Hello,

I've created a website ( www.belgunltd.be ) where I mention a registration module in an article.
The website is in 3 languages but for testing; I've removed the CMC module in Dutch and French.
> English shows the error which I'm getting (Unable to load page)
> See attachment a1.jpg

On local host, everything was working fine but now I've uploaded to One.com and English page cannot be loaded.
> Getting an error

Joomla version: 3.6.2
PHP version: 5.6
> I've tried on 7.0 + 7.1 as well and didn't work

I've contacted one.com helpdesk but they requested the CMC server requirements (PHP, MySQL, ...).

Do you have any experience in using CMC on One.com? Any idea on how to solve this issue?

Best regards & thanks in advance!
Attachments:

One.com: Page not loading 7 months 1 week ago #35701

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 154
  • Thank you received: 1081
Hey Domien,

Unable to load page? Only that? Was there a php error or something? CMC can work on php 7 and on php 5.6 and even older...

Regards,
Daniel
The following user(s) said Thank You: Domien Van der Hoeven

One.com: Page not loading 7 months 1 week ago #35703

  • Domien Van der Hoeven
  • Domien Van der Hoeven's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
Dear Daniel,

Thank you for this reply.
I navigate from www.belgunltd.be and select WELCOME --> belgunltd.be/index.php/en/news

Then I get the following error
> See screenshot 1b in attachment

Best regards
Attachments:

One.com: Page not loading 7 months 1 week ago #35704

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 154
  • Thank you received: 1081
Hm, loading. I just scanned our source code for loading and we have it only as language string and in loading-bubbles.svg and that is all. So when you disable the module the page loads as expected???
Can I get ftp access to this site? Send it to my mail address.

regards,
Daniel
The following user(s) said Thank You: Domien Van der Hoeven

One.com: Page not loading 7 months 1 week ago #35706

  • Domien Van der Hoeven
  • Domien Van der Hoeven's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 3
  • Thank you received: 0
Dear Daniel,

I did make an override of default.php on line 156:

<? Remove loading icon ?>
<? <img width="16" height="16" class="cmc-spinner" style="display: none;"
src="<?php echo JURI::root(); ?>media/mod_cmc/images/loading-bubbles.svg">

When I remove the override, that seems to solve the issue.

What I wanted to achieve is to remove the bubbles.svg icon
How can I achieve this?

PS: Strange that it works on local host but not online.
PS: Many thanks for your fast and very helpful advice!

Best regards

One.com: Page not loading 7 months 1 week ago #35707

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 154
  • Thank you received: 1081
Well, I don't know why it work on localhost, but it shouldn't. That is invalid php code that you have. You shouldn't use the short php tags, but that is not the issue. if you want to remove the image, then just remove it from the file. Or add it to a php comment. Something like that.
<?php // Remove loading icon ?>
<?php //<img width="16" height="16" class="cmc-spinner" style="display: none;" src="<?php echo JURI::root(); ?>media/mod_cmc/images/loading-bubbles.svg">
The following user(s) said Thank You: Domien Van der Hoeven
  • Page:
  • 1
Time to create page: 0.085 seconds