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TOPIC: User - CMC Registration Plugin Registration Error

User - CMC Registration Plugin Registration Error 2 years 3 months ago #32110

  • Ralf Mason
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Hi,
I'm receiving the following error message when trying to register a new joomla user on my website using the CMC registration plug-in:
"An error has occurred and you couldn't be subscribed to our newsletter:FNAME must be provided - Please enter a value"
This only occurs with the CMC Registration plugin and not with the CMC Mailchimp module which works fine.

In my configuration I'm using the field mappings so the user does not need to enter their email address or name information a second time. However if I change this by removing the mappings, adding the fields for email address, first name and last name (forcing the user to enter the information), the error still occurs.

Looking at the console output in Chrome console output for the page there is one error:

Uncaught TypeError: jQuery(...).tooltip is not a function
which comes from component/?view=registration

This seems to be from the core Joomla user registration component so I'm not sure if this is causing or related to the CMC component error.

I'm running on Joomla version 3.4.3.

Any help appreciated!

Thanks

Ralf
The following user(s) said Thank You: Stefan Basting

User - CMC Registration Plugin Registration Error 2 years 3 months ago #32140

  • Daniel Dimitrov
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That is strange indeed. How is your list in Mailchimp configured. Is the first name required there?

User - CMC Registration Plugin Registration Error 2 years 3 months ago #32143

  • Ralf Mason
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Hi Daniel,
Yes the email address, first name and last name are all required fields within the Mail Chimp signup form. I assume that is the correct configuration?
Regards,
Ralf
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