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TOPIC: Can't config

Can't config 12 years 3 months ago #17340

  • Leo.Doan
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I set up CMC - Mailchimp for Joomla on Joomla! 2.5.6.
my website is reachable through the web (not an intranet or localhost).
when come to CMC Configuration page, in webhooks key field, i inserted my key then i click save, next, i copied adjacent url, and pasted into:

then click on "Add Webhook.
But An error message showed: Unable to verify the URL is working, please double check and try again. HTTP Code: 500
Can you help me to clear about that..
what i have to do to config CMC component for my joomla?
Sorry because of my english.
Thanks.

Can't config 12 years 3 months ago #17341

  • Daniel Dimitrov
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Hey Leo,
Is your website accessible through the internet? You are not on localhost?
Webhooks won't work on localhost unless your computer is configured to be reachable through the net.

What happens when you enter the copied url directly in the browser? (you should get a blank page) If you are redirected to somewhere else, than maybe it is a SEF problem.

Regards,
Daniel

Can't config 12 years 3 months ago #17342

  • Leo.Doan
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HI Daniel Dimitrov!
My website accessible through the internet, i am not on localhost.
when i enter the copide url directly in the browser. i get a blank page in firefox, and a Server error page in Google Chrome.
plz help me!
Thanks!

Can't config 12 years 3 months ago #17343

  • Leo.Doan
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i attached some screenshots.
Plz have a quick look!
www.mediafire.com/?rs5b6x81cy4yct8
Thanks

Can't config 12 years 3 months ago #17352

  • Daniel Dimitrov
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Could you please send me backend access and ftp credentials at This email address is being protected from spambots. You need JavaScript enabled to view it. ?

Thanks,
Daniel

Can't config 12 years 3 months ago #17356

  • Leo.Doan
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I have just sent you a mail.


Thank you very much Daniel!

Can't config 12 years 3 months ago #17372

  • Leo.Doan
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i'm waiting for you Daniel.... :(

Can't config 12 years 3 months ago #17373

  • Daniel Dimitrov
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Hi Leo,
I've been away for the weekend.
I logged in with the ftp credentials that you gave me and I wasn't able to override any of the files - my permissions were not the correct one.

My current suspicion is that you don't have the correct file permissions on all files and folders. The webhooks class is trying to write to an error log when a request comes - but since even the log folder doesn't have the correct permissions I think that it brakes there.

My suggestion is - go to Site -> System Information -> Directory permission -> make sure that everything there is writable. Test it again and if it is not working please make sure that my ftp account has the necessary privileges to override the cmc files and I'll have another look.

Kind regards,
Daniel

Can't config 12 years 3 months ago #17393

  • Leo.Doan
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It's so nice!
Thank you so much Daniel! That component's good right now!
You have just been a great man! :)
Thanks one more time! ^^

Can't config 12 years 3 months ago #17398

  • Daniel Dimitrov
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So it was the directory permissions?
Cheers,
Daniel

P.S. If you use the component, please make a review in the JED: extensions.joomla.org/extensions/content...letter-bridges/21710

Can't config 11 years 10 months ago #19173

  • Patrick
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Hi Daniel,

I am having the same problem as Leo, but I have checked the directory permissions and everything is writable. Can you help me?

I will send backend and ftp creds to your email.

Thanks,
Patrick

Can't config 11 years 10 months ago #19177

  • Daniel Dimitrov
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Hey Patrick,
Your joomla version is not up to date. You'll need at least joomla 2.5.6 in order for the component to function properly.
Just update the joomla version you have and it will start to work.
Regards,
Daniel
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