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TOPIC: no comments in joomlacomment

no comments in joomlacomment 11 years 8 months ago #9002

  • Philip Hunt
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Hi Guys
I am just getting to grips with joomlacomments and am looking forward to using it on my site.

I have a problem in that the comments are not posting. Using firefox and Chrome to test. read some topics and used firebug to analyse and got the following report;

no element found
JOSC_xmlValue()client.js (line 257)
[Break on this error] var result = xmlDocument.getEl...me(tagName).item(0).firstChild.data;

How would I correct this?

Thanks in advance

Phil

P.S. website www.realityornothing.com

no comments in joomlacomment 11 years 8 months ago #9003

  • Daniel Dimitrov
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Hey Philip,
Did you make any changes to the template?

no comments in joomlacomment 11 years 8 months ago #9004

  • Philip Hunt
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To the joomlacomment template, not yet. I have selected the modern as suggested.

no comments in joomlacomment 11 years 8 months ago #9005

  • Daniel Dimitrov
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would you make a complete uninstall?
go to the content settings -> complete uninstall -> yes.
go to install manager - uninstall joomal comment. Then install again. Go to frontend and try to post.
No you can start disabling the emoticons, website field etc.

no comments in joomlacomment 11 years 8 months ago #9006

  • Philip Hunt
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great, i'll try that, and i'll keep my mits from turning off things! lol. will let you know in a few hours either way. (work has to interrupt a good problem solving!)

no comments in joomlacomment 11 years 8 months ago #9012

  • Philip Hunt
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well I uninstalled, then I reinstalled, there was an error message, so I uninstalled to try again. ahem, only this time I forgot the "content settings -> complete uninstall -> yes."

When I try an install I get the error message "Component Install: Another Component is already using directory: "**/components/com_comment"

I have had a look via FTP and cannot see any such directory. How should I solve this? Thanks guys.

no comments in joomlacomment 11 years 8 months ago #9015

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did you manage to solve the problem? If not ask your system admin for help and when he fix the prob install the comment extension again :)

no comments in joomlacomment 11 years 8 months ago #9020

  • JonusC
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Did you check both...

[...]/administrator/components/com_comment/
[...]/components/com_comment/

...and remove the directories (the whole thing, not just their contents)?
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