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TOPIC: Unable to post comments after fresh install

Unable to post comments after fresh install 10 years 3 months ago #6046

  • Movian
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Hey :),

Just got my site up and running

www.appdepot.co.uk

did a fresh install of Beta2, install went fine, permissions are fine. index2.php exists in the main directory.

However when a registered user attempts to post a comment the box seems to attempt to post but then gives an Ajax error.

AjaxReady: KO ! Status=500

I just spent about 45 minutes looking through old threads and doing searches any help is appreciated. I have temporarily allowed unregistered users to post comments so you can test it.

Unable to post comments after fresh install 10 years 3 months ago #6098

  • JonusC
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You seem to have turned back off anonymous comments so I can't test :silly:

Nice looking site :) I tried to vote to say I like the template, but got "Invalid Token". This suggests one of two things for me:

1. Your SEF settings (or extension) is incorrectly configured; or
2. You have incorrect permissions on your folders (Note that on most modern and secure, up-to-date webhosts, if the directory is CHMOD 777 it will purposely break as it's a security flaw - ensure folders are on 775 and files on 644 as recommended in the official Joomla documentation).

Status=500 - I think that's an Internel Server Error. Hence why I suggested a permissions issue (PHPSuExec will throw a 500 on purpose if insecure permissions are used) but I also think maybe SEF problem because of "Invalid Token" i got.

Unable to post comments after fresh install 10 years 3 months ago #6104

  • Movian
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Well i actually managed to fix the problem by upgrading the latest release of joomla. Even though i only installed Joomla last week i did it through my hosts panel, which installed an old version so i upgraded from 1 to 14. This seems to have fixed the comment issue.

What is SEF ? and where could i look up the info for those settings.

Your are correct regarding the permissions. I went into joomla and it complained that it did not have write access to some folder so i set those folders to 777, i will atempt to to alter those permissions to 775. Will let you know how it goes :)

Unable to post comments after fresh install 10 years 3 months ago #6108

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Well after changing the owner from a user account to the www group and adding said user account TO that group i set permissions to 775 for administrator and plugins folders.

It looks like that might have fixed the problem. I know this isn't a joomla support forum but as the point was raised would you mind taking a look and seeing if the poll voting issue is still present ?

Unable to post comments after fresh install 10 years 3 months ago #6134

  • JonusC
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Giood to hear you got it fixed up. Yes, the Voting works 100% now :)

Yeah I remember reading a huge thread at the official Joomla forums on permissions. They recommend that you set all folders to 755 and all files to 644.

But, there are some Web Servers that for some reason don't like this. I remember a user had to set the media folder to 777 to allow authors to upload files with the JCE editor extension.

SEF is "Search Engine Friendly". Rather than the address looking like "website.com/index.php?section=2&category=3&article=45" or whatever it is (yes I just made that up haha but i'm sure you know what I mean) it will instead look something like "mysite.com/software/security/top-free-antivirus-software-reviewed.html". These "Search Engine Friendly" links not only make it look nicer, but will improve your website in Google search rankings :)

Yes, this isn't really a Joomla support site - and SEF-links are part of a huge filed of expert web design techniques that belong in "Search Engine Optimization" or SEO for short. You can read alot more at en.wikipedia.org/wiki/Search_engine_optimization and a great example of a Joomla SEO/SEF extension is sh404SEF (I use it myself) - extensions.joomla.org/extensions/2380/details

If you do decide to install an SEF extension such as sh404SEF, make sure you do your research and find out what each option is :) Remeber - this is the kind of thing companies pay thousands or more to get - it's easy to understand at first, but it gets very complex! I'll just push you in the right direction here and now - but please, consider this an unofficial or personal post - don't blame me or Compojoom if something goes wrong :blush:

Good luck! And please, if you have a spare five minutes, review our extension here to help JoomlaComment grow :cheer: extensions.joomla.org/extensions/contact...ticles-comments/4389
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