TOPIC: Instalation = Perfect. Back-end doesnt work!!

Hallo,

Can somebody help me with this?

I have instaled JoomlaComment 3.26 end it went well. But when I try to configure something I get "Nothing", just a blank page. If I try to open another menu from 'Components >>> !JoomlaComments' I get the same result.

Please help..

P.S. I could not install com_mmsblog. I get an eror 'No XML file inside".

Hm, let me guess - you use cgi.
Go to joomla's backend -> help-> system info and find Web Server to PHP interface: tell me what value do you have there.

If it is cgi I will need backend access to your web site and ftp so I can work on the files and find what the ... is wrong.

Yes it is 'cgi'.

Is it safe to post ftp, password and user name here?

No, no! Please don't use the forum. Send to me as PM.

I have send the information you were asking for.
Can you reply when you are done?

Thank you!

I will try it tomorrow. I would like to relax this evening

No problem, take your time.

See ya tomorrow

If you found out, can you post the solution here? I'm having the same problem.

Thanks

Hi there..

Is there any progres?

Hey Vladislav!
Really sorry! I couldn't manage to find time for this (was all the day working). Right now I have to write my income statement.
Please, don't change my login information. I want to fix this and add the fix to beta1. You have all my support, I just need to find the time.
Thank you for understanding!

Ok, I want change it till the end of this week. I think you will have enough time. Goodluck with your income statemen.

Small personal question. Are you Russian? Cause Dimitrov sounds russian.

Bulgaria

Hallo Daniel,

It is almost the end of the week. Have you got the time to solve the problem?

Sorry, I took a little time for myself on the weekend.

What I was thinking is that there is no error in the code, but in the database. Can you tell me what mysql version you use and also check the database? Are all tables in place?

And what happened with my user account? It is for some reason not working?

I have deleted your accountant, because I taught that you are not willing to help me. But now I see that you are, sow I have created the same accountant with the same login & password.

MySQL database that I use is 4.1.21.

I have checked the database structure, I think it is alright. I hope this issue will be solved, cause I like your commenting system.

Good luck.

aha! I got some reports that joomlacomment is not working with mySQL 4.1 (that can be true, because my dev. environment runs MySQL 5). Any chance to update to MySQL 5 or to test your installation on MySQL5?


P.S. Of course I'm willing to help you, unfortunately I can not always be so fast as light

It is nice to hear that.

I have just looked in the FAQ of my hosting company and they are not willing to upgrade to v5. The reason is that the Plesk is not working with v5.

So.... I think that I must to search for another commenting system.

Thank you for help.

Before you start to search for another commenting system could you perhaps make copy of your database and test it on your localhost with mysql5?

If it is working - then we can blame the database, if it is still not working, then it must be something else.

Ok I will try that

I have Instaled XAMPP on my PC. MySQL version 5.1.30.

It worked!!

So, now we can blame MySQL 4.1.21 on my server.


See ya