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TOPIC: problem installing

problem installing 15 years 7 months ago #3240

  • Burfee
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Hi,

I've been struggling for two days now to install joomla comment and decided to ask for some help.

When i use the Upload Package File option i get the error:

JFolder::create: Could not create directory
Unable to create destination

If i use the Install from Directory option i get the error:

JFolder::create: Could not create directory
JInstaller::install: Failed to create directory. "/usr/home/webroot/lx.ro/vhosts/reflectii.lx.ro/components/com_comment/joscomment"


I tried to create the folder myself but then it says that another component is using the folder.

Any suggestions?

Thnx

problem installing 15 years 7 months ago #3242

  • Daniel Dimitrov
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Do you have the right to write to this destination?

problem installing 15 years 7 months ago #3245

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i can create folders and copy files usig ftp. i don;t know if this answers your question. the thing is as far as i know the host has safe mode enabled, but they say it should work with this too... any suggestions?

problem installing 15 years 7 months ago #3246

  • Daniel Dimitrov
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go in backend help->system info and then look at your folders are they all green or red? If they are red this means that the system(joomla) doesn't have the rights to write to your server.

problem installing 15 years 7 months ago #3254

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edit: ok sorry. i'm new to joomla so i don;t know where backend is. do you refer to the administrator pane? if you do then i went to help->system info->directory permition and they are green when i set chmod to 777

problem installing 15 years 7 months ago #3262

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And with chmod777 you are unable to install the component?

problem installing 15 years 7 months ago #3265

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i get the errors i mentioned

edit: can you please tell me what files i need to copy where and the mysql commands so i can try to manual install it?

problem installing 15 years 7 months ago #3278

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problem installing 15 years 7 months ago #3290

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edit: ok. i created the folders and the tables but the the component still doesn;t appear in the admin panel. my joomla tables in mysql are jos_xxxxx so i created the tables.
jos_comment
jos_comment_captcha
jos_comment_setting
jos_comment_voting
also tried with jos_etc...

i'm pretty sure it is because i didn't insert anything in the joomla tables. if this is the problem, can you tell me where i can find the querry to do this

also tried

INSERT INTO jos_components VALUES( 0, '!JoomlaComment', 'option=com_comment', 0, 0, 'option=com_comment', '!JoomlaComment', 'com_comment', 0, 'js/ThemeOffice/component.png', 0, '', 1 )

problem installing 15 years 7 months ago #3296

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with this:
INSERT INTO jos_components VALUES( 0, '!JoomlaComment', 'option=com_comment', 0, 0, 'option=com_comment', '!JoomlaComment', 'com_comment', 0, 'js/ThemeOffice/component.png', 0, '', 1 )
 

you should have a button in backend under components.

problem installing 15 years 7 months ago #3297

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found the button.

404 - An error has occurred.
Component Not Found

problem installing 15 years 7 months ago #3298

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What do you have in the folder administrator? Does it look like this here:

problem installing 15 years 7 months ago #3299

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it looks like this

problem installing 15 years 7 months ago #3300

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ok, move comment.php and joscomment folder to components/com_comment and then tell me what is the link that you are calling in backend.

problem installing 15 years 7 months ago #3301

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ok i did that. now it returns a blank page.

link is reflectii.lx.ro/administrator/index.php?option=com_comment

problem installing 15 years 7 months ago #3302

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Nothing in the error log?

Do the jos_comment tables have some data?

problem installing 15 years 7 months ago #3303

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want ftp and mysql user and pass?

problem installing 15 years 7 months ago #3304

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OK, PM them to me.

problem installing 15 years 7 months ago #3308

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Ok, I've put everything in place, but it still returns blank page. Even setting
ini_set('error_reporting', E_ALL);

is not showing any php errors. This hosting is terrible - the standart joomla functions as Jfolder::create are not working! Even with folder chmoded to 777!

So, my advise is change the hosting company. You will not be able to install any installation with these guys.
Or just contact their support for help and ask them to give you the necessary rights so you can do basic things as installing components.

I'm sorry, that is all I can do.

problem installing 15 years 7 months ago #3309

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ok. thank you very much for help. i will look for another host.
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