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TOPIC: send button not working

send button not working 15 years 7 months ago #3693

  • asummer
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I have encountered a problem that I've noticed a few other people have had on the forum, yet even after reading those posts I still can not seem to fix the problem. When you click the submit button under the comments area, all that happens is that an icon spins, and the comments are never posted.

I tried enabling Ajax debugging, and that didn't change a thing. I also checked to make sure I had the index2.php file that I noticed caused this problem as well.

I have not made any changes to the template. I am using RHUK Milky Way template, and have not made any code changes to it whatsoever.

Any help would be appreciated.

thanks.

send button not working 15 years 7 months ago #3697

  • Daniel Dimitrov
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Funny thing. One week goes and no errors are reported. And suddenly all the people start complaining that they get an error :)

May I get access to your backend?

send button not working 15 years 7 months ago #3719

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Are you just asking for an administrative password to my joomla installation? If so, let me know, and I will P.M. it to you.

Thanks

send button not working 15 years 7 months ago #3720

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Yes, I would like to have the admin password so I can check the settings myself.

send button not working 15 years 7 months ago #3730

  • Daniel Dimitrov
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I need your help.

When we send the comment we get a javascript error: Access to restricted URI denied .

Searching in google about it I found this: www.example.com is different than example.com

I don't know how, but I access your web site with www.example.com (do you have redirect???), but in your configuration file you have example.com . And since our script try to access example.com instead of www.example.com we get this error. ( i think so) Please make the config file editable, so I can change the value and experiment to see if it is going to work, or if this is at all the reason.

send button not working 15 years 7 months ago #3743

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I went and changed my config file to reflect the "www" at the start, and now the comments work perfectly.

Thanks for your help.
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