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TOPIC: Voting Problem - Help! Kill the problem plz!

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #21

  • tohid
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Hi
I use joomlacomment. it was fine and no problem with it. but some days ago, without any change in site or component, voting buttons return error in IE. there is no problem with FF. in IE when I press the button, it updates the database but doesn't refresh and doesn't show the new sum. in FF it's fine.

Help please. my site is somehow heavytraffic and a problem such this is really disturbing:(

Problem screenshot:
i28.tinypic.com/292s8xi.jpg

Site URL:
alef.ir

My ammendments to joomlacommentB) :
Country Flags and number of pending comments

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #22

  • Daniel Dimitrov
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That seems to be only IE6 problem. Under FF3 and IE7 I don't have any problems with your web site.

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #27

  • tohid
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Thanks, but about 60% of the users use IE6 and this is really annoying. can you suggest a solution?

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #28

  • Daniel Dimitrov
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Can you please look at the source code of your page. Is the language that it is written it readable with IE6? For me that are only squares and that can be causing the problem. Did you edit your template?
What is the local charset in joomlacomment? Utf-8 or something else?

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #32

  • tohid
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Hi Daniel

Yes, It's readable and in utf-8.

PS: Check your private message box for more info

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #37

  • tohid
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Hi Daniel,

That was FTP. check your pm to more.
moreover, I installed joomlacomment 3 times. when logging in, check only the top joomlacomment.

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #38

  • Daniel Dimitrov
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Hi there tohid!
You are using very, very old version of !joomlacomment, that is even not developed from alain :)
Make a database backup - uninstall it and install the latest version from here:
compojoom.com/index.php/download/cat_vie...t-32x-component.html

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #39

  • tohid
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Yes. I know. it's old. in fact, I have customized and hacked the old code about one or two years ago. recently I uninstalled and installed the new versions some times but could'nt recustomize it again. the code is so complicated for me. if you solve the current problem with old code for me I'll appreciate your effort.

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #44

  • Daniel Dimitrov
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Sorry tohid!
We are only offering support for the new versions >3.
You are experiencing ajax/javascript error. You should have changed something - your template or perhaps your host changed something.
What customization are you talking about?

Voting Problem - Help! Kill the problem plz! 14 years 1 month ago #67

  • tohid
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ok. I don't want free support.
check pm please.
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