TOPIC: Totally weird CGI error message: urgent!

Hey, everybody. I'm Ryan Rigney, the editor and owner of SlapStic.com, which is a fairly successful gaming blog. I've been using !Joomlacomment for maybe a month or so and I love it. It integrates with community builder perfectly and has a great style that looks really good on my site.

Unfortunately, this morning I encountered a pretty severe problem with an article I had posted the night before. The article had gotten about 900 hits, but suddenly stopped getting hits at a unknown point during the night. Whenever users tried to access the article from this point forward, they encountered a mostly blank page with this error message:

CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.

The shortened version of the article still appeared on my home page, along with the comment count (22) and the image I had put at the top. However, when users tried to view the whole article, they received the aforementioned error message.

All other articles on the site worked great, however. When I realized that when I went to the "manage comments" tab on my Joomlacomment component through the administrator backend, I got the exact same error message, I did the math and realized that Joomlacomment was the thing causing the problem.

So I added the article in question to the "exclude" list and sure enough, the page started working correctly again. Obviously, Joomlacomment is the culprit. I've searched literally EVERYWHERE online and I don't think an answer is out there. For the time being I've installed yvcomment, and am using it SOLELY on the one article that didn't work previously. I don't want to have to do that, and I want to be able to manage my comments through the backend. Can anyone help me out?

PS: Sorry for the wall of text

What does the server error log say?

Hi,

Can you give me access to admin area to that I can examine the problem. You can PM me the details.

Regards,
Ajay

Um.... no... I don't think I like the idea of giving my password to a stranger. And how do I access the server log? If you tell me how to do that I'lll get the info you need to fix it.

Don't give your user name and password, just make super user account for us - after we are done - just disable this user and ready.
Look in your control panel for the account on the server - there should be an option to check the server error log.

alright I'll pm the details for a super administrator account to daniel

Also, I don't really have access to the server. So no go on that error log.

hey there!
Here is what Ajay Lulia has found:

[17:19:58] Ajay Lulia : support.microsoft.com/default.aspx?scid=kb;EN-US;884764
[17:20:05] Ajay Lulia : it is problem with microsoft

support.microsoft.com/kb/145661
[17:28:08] Ajay Lulia : provide this link
[17:28:44] Ajay Lulia : www.wrensoft.com/forum/showthread.php?t=63
[17:28:47] Ajay Lulia : also this link

Greetings!