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TOPIC: Totally weird CGI error message: urgent!

Totally weird CGI error message: urgent! 10 years 11 months ago #1200

  • Ryan Rigney
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Hey, everybody. I'm Ryan Rigney, the editor and owner of SlapStic.com, which is a fairly successful gaming blog. I've been using !Joomlacomment for maybe a month or so and I love it. It integrates with community builder perfectly and has a great style that looks really good on my site.

Unfortunately, this morning I encountered a pretty severe problem with an article I had posted the night before. The article had gotten about 900 hits, but suddenly stopped getting hits at a unknown point during the night. Whenever users tried to access the article from this point forward, they encountered a mostly blank page with this error message:

CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers.

The shortened version of the article still appeared on my home page, along with the comment count (22) and the image I had put at the top. However, when users tried to view the whole article, they received the aforementioned error message.

All other articles on the site worked great, however. When I realized that when I went to the "manage comments" tab on my Joomlacomment component through the administrator backend, I got the exact same error message, I did the math and realized that Joomlacomment was the thing causing the problem.

So I added the article in question to the "exclude" list and sure enough, the page started working correctly again. Obviously, Joomlacomment is the culprit. I've searched literally EVERYWHERE online and I don't think an answer is out there. For the time being I've installed yvcomment, and am using it SOLELY on the one article that didn't work previously. I don't want to have to do that, and I want to be able to manage my comments through the backend. Can anyone help me out?

PS: Sorry for the wall of text :)

Totally weird CGI error message: urgent! 10 years 11 months ago #1202

  • Daniel Dimitrov
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What does the server error log say?

Totally weird CGI error message: urgent! 10 years 11 months ago #1205

  • Ajay Lulia
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Hi,

Can you give me access to admin area to that I can examine the problem. You can PM me the details.

Regards,
Ajay

Totally weird CGI error message: urgent! 10 years 11 months ago #1206

  • Ryan Rigney
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Um.... no... I don't think I like the idea of giving my password to a stranger. And how do I access the server log? If you tell me how to do that I'lll get the info you need to fix it.

Totally weird CGI error message: urgent! 10 years 11 months ago #1207

  • Daniel Dimitrov
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Don't give your user name and password, just make super user account for us - after we are done - just disable this user and ready.
Look in your control panel for the account on the server - there should be an option to check the server error log.

Totally weird CGI error message: urgent! 10 years 11 months ago #1208

  • Ryan Rigney
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alright I'll pm the details for a super administrator account to daniel

Totally weird CGI error message: urgent! 10 years 11 months ago #1209

  • Ryan Rigney
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Also, I don't really have access to the server. So no go on that error log.

Totally weird CGI error message: urgent! 10 years 11 months ago #1260

  • Daniel Dimitrov
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hey there!
Here is what Ajay Lulia has found:

[17:19:58] Ajay Lulia : support.microsoft.com/default.aspx?scid=kb;EN-US;884764
[17:20:05] Ajay Lulia : it is problem with microsoft :)

support.microsoft.com/kb/145661
[17:28:08] Ajay Lulia : provide this link
[17:28:44] Ajay Lulia : www.wrensoft.com/forum/showthread.php?t=63
[17:28:47] Ajay Lulia : also this link


Greetings!
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