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TOPIC: Submit comment not working on IE6

Submit comment not working on IE6 16 years 1 month ago #1149

  • Jeff Johnston
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Users on my site cannot submit comments when using IE6 unless they have signed in. This means that guests cannot submit comments using IE6.

I have tested it on IE7 and other browsers. Users and guests not signed in can successfully submit comments using IE7, as well as Firefox, Safari, Opera and other browsers. So the problem seems confined to IE6.

Captcha is working fine on other browsers (and even IE7) for users who are not signed in and with guests (who are not registered) try to submit comments.

I have a default 3.26 installation, with nothing customized, and I'm running Joomla!1.5.6. I do intend to upgrade to 1.5.7 soon, but am trying to fix some other issues first.

Here are some pertinent settings:
  • Only registered = No
  • Autopublish comments = Yes
  • Captcha Enabled = Yes
  • Captcha Usertypes: Unregistered
  • Ajax support = Yes
Any help will be appreciated.

Submit comment not working on IE6 16 years 1 month ago #1150

  • Daniel Dimitrov
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Hey there Jeff,
Any Javascript error messages? What do you mean cannot post until they are logged in? The submit button is not there or what exactly happen?

Submit comment not working on IE6 16 years 1 month ago #1151

  • Jeff Johnston
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Sorry I wasn't clear enough in my description of the problem.

When browsing my site with IE6, everyone can see my comment form intact, including the SEND button. Here's what each group experiences:
  1. REGISTERED USERS when logged in do not have to enter the Captcha anti-spam code and can successfully submit comments when they click SEND. Their comments are published quickly.
  2. REGISTERED USERS when not logged in have to enter the Captcha anti-spam code, but when they click SEND, the cursor spins as usual, forever, but doesn't do anything. No comment is ever published.
  3. GUESTS are not registered and obviously not logged in. They have to enter the Captcha anti-spam code, but when they click SEND, the cursor spins as usual, forever, but doesn't do anything. No comment is ever published.
I don't have javascript debugging on, so I don't know what error messages there are.

Submit comment not working on IE6 16 years 1 month ago #1154

  • Daniel Dimitrov
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Can you test this problem with ajax turned off and tell us if it work (so we will have a better idea where to look).

Submit comment not working on IE6 16 years 1 month ago #1159

  • Jeff Johnston
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Sure. I'll have a few friends test it out and let me know what they experience. Then I'll be sure to get back to you in this thread. Thanks so much for your kindly assistance.
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