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TOPIC: Hotspot anywhere not working

Hotspot anywhere not working 9 years 2 months ago #30220

  • steven
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Hi there,

I've tried to use the Hotspot anywhere feature however it's not working.

www.youthbankscotland.org/local-youthban...s/49-argyle-and-bute

I thought it was initially a javascript conflict however after fixing the javascript issue, the problem persists. It appears an issue with the plugin.

Can you please help.
Thankyou
Steven

Hotspot anywhere not working 9 years 2 months ago #30221

  • Daniel Dimitrov
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Hey Steven,
Is the plugin at all on?

Hotspot anywhere not working 9 years 2 months ago #30222

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Hi yes, please see attached screenshot.
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Hotspot anywhere not working 9 years 2 months ago #30224

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Is this a module or normal article?
If it is a custom module, then you need to set the content prepare option to yes, in the module advanced options.

Regards,
Daniel

Hotspot anywhere not working 9 years 2 months ago #30233

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Hi this is a normal article.

Regards
Steven

Hotspot anywhere not working 9 years 2 months ago #30236

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Hey Steven,
That is really strange. I can't reproduce this on my machine. Can you create a private ticket and give me access to your site please?

Regards,
Daniel

Hotspot anywhere not working 9 years 2 months ago #30240

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I can't find the option to make private, do you make private after creating the topic / ticket|?

Regards
Steven

Hotspot anywhere not working 9 years 2 months ago #30241

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Go to support -> support tickets --> hotspots here is a screenshot how the form looks there:
awesomescreenshot.com/00c4dceabd

Hotspot anywhere not working 9 years 2 months ago #30253

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Okay, problem solved. For other users with this issue - if you use Seblod, make sure that the seblod content and system plugins are loaded/ordered first.
After that Seblod won't ignore what the plugin is doing.

Cheers,
Daniel

Hotspot anywhere not working 9 years 2 months ago #30258

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Thank you very much for looking into this for me. I hope this helps others who run into this problem.
Have a good day! God bless.

Hotspot anywhere not working 9 years 2 months ago #30261

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Hi there,

Sorry just came across a little problem. I'm not sure if you can help or I should contact Seblod?

The issue here is that it is all maps are loading into their respective articles. Except there are 3 articles which the map does not want to load.

It appears it may be a restriction on the number of plugins are loaded by Seblod?

Or possibly a restriction in the plugin? I'm not sure.

Please see this page: www.youthbankscotland.org/local-youthbank/youthbanks

You'll see that all of the articles load the page, except the last three, strange.

Can you please help?

Thankyou.

Hotspot anywhere not working 9 years 2 months ago #30262

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Each one of the articles is loading the map for me. Maybe a cashing issue?

Regards,
Daniel

Hotspot anywhere not working 9 years 2 months ago #30269

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Yip caching issue.

All working well. Thanks
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