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TOPIC: Information field not loading

Information field not loading 10 years 1 month ago #28139

  • Nils Ally
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Hotspots 4.0.4
Joomla 2.5

The information field on the right side does not finish loading.
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Information field not loading 10 years 1 month ago #28142

  • Daniel Dimitrov
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Unfortunately I've managed to introduce a bug in 4.0.4. On some joomla installations a js library was missing and that was causing the hotspots not to load.
4.0.5 released few minutes ago should fix the issue.

Regards,
Daniel

Information field not loading 10 years 1 month ago #28144

  • Nils Ally
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Jepp, that fixed it for me. :)

Information field not loading 9 years 11 months ago #29034

  • Nils Ally
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Hm... just updated to Hotspots 4.2.4 (Joomla 2.5.27), and this problem started again.

Information field not loading 9 years 11 months ago #29037

  • Daniel Dimitrov
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Can you go to the dashboard, edit the configuration -> navigate to integrations -> make sure that you have selected the correct value for profile and save.

Let me know if that is working after that?

Regards,
Daniel

Information field not loading 9 years 11 months ago #29040

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Hm... strange, but yes.
I went on the Options, and just clicked a few things, then saved.
Now it's working again.

Information field not loading 9 years 11 months ago #29045

  • Daniel Dimitrov
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The problem was - the versions previos to 4.2.4 were using a different method to fetch the profile information.
Now everything is centralized in the lib_compojoom and the same functions are shared between CComment and Hotspots (you can now have avatars in Hotspots :)). And the value that was stored in the Database for Community Builder was CB, but it should be comprofiler :)
So updating the options fixes this.

Cheers,
Daniel
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