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TOPIC: Info bubble opens but displays Nothing.

Info bubble opens but displays Nothing. 10 years 8 months ago #25363

  • Alexander Mantas
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Hello,

I updated to the latest hotspots version and when i view the front map, although the hotspots are displayed when i click on one, then the info bubble opens and displays nothing.
Is there any kind of a fix to it ?

Thank you

Info bubble opens but displays Nothing. 10 years 8 months ago #25364

  • Daniel Dimitrov
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Hey Alex,
I'm sorry to hear that. It's strange. It means that the ajax request that happens in the background never completes. Can you turn on error reporting and give me a link to your site?

Cheers,
Daniel

Info bubble opens but displays Nothing. 10 years 8 months ago #25365

  • Alexander Mantas
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Hello Daniel,

I turned on error reporting to Development and the site link is: www.centralgreece.gr

Thank you

Info bubble opens but displays Nothing. 10 years 8 months ago #25366

  • Daniel Dimitrov
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NO, don't set development. You have way too many extensions that produce errors and because of that now even the hotspots in the menu don't load. Just set it to simple. that should be enough.

Info bubble opens but displays Nothing. 10 years 8 months ago #25367

  • Alexander Mantas
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ok, now it is set to simple.

Info bubble opens but displays Nothing. 10 years 8 months ago #25368

  • Daniel Dimitrov
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I see. You have a template override. And you'll have to update it as the file you are trying to get from there no longer exist. This is the error that is to see:
<b>Warning</b>:  require_once(/home/central/public_html/components/com_hotspots/views/json/tmpl/address.php): failed to open stream: No such file or directory in <b>/home/central/public_html/templates/lguide4_03b/html/com_hotspots/hotspot/description_raw.php</b> on line <b>18</b><br />

This file is missing /home/central/public_html/components/com_hotspots/views/json/tmpl/address.php. You can use the file in vies/hotspot/tmpl/default_address.php

cheers,
Daniel
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