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TOPIC: I can't reach Dashboard

I can't reach Dashboard 10 years 10 months ago #24532

  • Angeliki Tzavara
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selecting "dashboard" from the menu there is a "internal server error". The other menu items are working. (there are 892 locations in the map)

I can't reach Dashboard 10 years 10 months ago #24536

  • Daniel Dimitrov
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What is the error message on the dashaboard?

I can't reach Dashboard 10 years 10 months ago #24537

  • Angeliki Tzavara
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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

I can't reach Dashboard 10 years 10 months ago #24539

  • Daniel Dimitrov
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Just a wild guess - what is your php version? Are you running on php 5.2 ? If yes, please update to 5.3 or 5.4

Regards,
Daniel

I can't reach Dashboard 10 years 10 months ago #24542

  • Angeliki Tzavara
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I'm running PHP 5.4.19

I can't reach Dashboard 10 years 10 months ago #24543

  • Daniel Dimitrov
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Okay, than what does your error log say? Enable error reporting in joomla's global config and go to the page again. What is the error message?

I can't reach Dashboard 10 years 10 months ago #24544

  • Angeliki Tzavara
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enabling the error reporting from joomla's global confing doesn't do anything...

this is from servers error log:

[Fri Jan 17 19:20:40 2014] [warn] [client 193.92.21.194] mod_fcgid: read data timeout in 45 seconds, referer: usebitcoins.info/administrator/index.php...tspots&view=hotspots
[Fri Jan 17 19:20:40 2014] [error] [client 193.92.21.194] Premature end of script headers: index.php, referer: usebitcoins.info/administrator/index.php...tspots&view=hotspots
[Fri Jan 17 19:21:13 2014] [warn] [client 193.92.21.194] mod_fcgid: stderr: PHP Warning: curl_setopt_array(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set in /var/www/vhosts/usebitcoins.info/httpdocs/libraries/joomla/http/transport/curl.php on line 143, referer: usebitcoins.info/administrator/index.php

I can't reach Dashboard 10 years 10 months ago #24545

  • Daniel Dimitrov
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Well, there you go! You have the information about the error:
PHP Warning: curl_setopt_array(): CURLOPT_FOLLOWLOCATION cannot be activated when an open_basedir is set in

Maybe this would help:
stackoverflow.com/questions/13772065/how...ir-in-php-for-joomla

docs.joomla.org/Security_Checklist/Hosting_and_Server_Setup

Btw - you can try to go to modules -> administrator modues -> search for hotspots there and disable the XML feed. This module reads the latest blog posts from compojoom. But the best thing would be to properly configure your hosting.
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