TOPIC: Cannot create menu item for maps menu

When I attempt to create a menu item under maps as per documentation, I get the following error message:

PHP Warning: is_file(): open_basedir restriction in effect. File(\metadata.xml) is not within the allowed path(s): (C:/Inetpub/vhosts/tristatehaybrokers.com\;C:\Windows\Temp\) in C:\Inetpub\vhosts\tristatehaybrokers.com\httpdocs\joomla\administrator\components\com_menus\models\item.php on line 953

How do I fix this?

thanks

This doesn't seem to be a problem with hotspots as the error seems to be coming from
C:\Inetpub\vhosts\tristatehaybrokers.com\httpdocs\joomla\administrator\components\com_menus\models\item.php on line 953

Is this IIS server? Basically it seems that open_basedir is restricting the access to \metadata.xml - now the question is why this file is \ and not with the whole path to the file?

You'll need to change the settings on your server. Here you have more information on open_basedir:
docs.joomla.org/Security_Checklist/Hosting_and_Server_Setup

Regards,
Daniel