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TOPIC: Error on submit

Error on submit 13 years 2 months ago #14009

  • Tiffany
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After submitting a link on the front end, I get a blank page (or 500 error depending on the browser I use)

www.5thseasonoutdoors.com/hunting/boiler-room.html

Thanks

Error on submit 13 years 2 months ago #14010

  • Daniel Dimitrov
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Can you provide me with php + backend access to your website? Also what SEF extension are you using?
Daniel

Error on submit 13 years 2 months ago #14015

  • Tiffany
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I sent the access info via PM.

I do not use any SEF tools, just Joomla's standard.

Error on submit 13 years 2 months ago #14019

  • Daniel Dimitrov
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Hey Tiffany,
now it is working again. You can delete my login credentials.

The hotspots - jomsocial plugin was causing the problem. For some reason the jomsocial files were not loaded and I had to include them...

Cheers,
Daniel

Error on submit 13 years 2 months ago #14022

  • Tiffany
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Thanks Daniel!- Looking forward to the module!

Error on submit 12 years 10 months ago #14758

  • Stefan Hennschen
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Hi,

I get the same problem at one of my websites.

Is there a code to copy at a file or something else...?!

Greets and a happy new year! :-)

Stefan

Error on submit 12 years 10 months ago #14761

  • Daniel Dimitrov
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Hey Stefan,
So when you disable the jomsocial plugin everything is working again? Can you send me a mail with admin access and ftp access please?
Daniel

P.S. Happy new year :)

Error on submit 12 years 10 months ago #14788

  • Stefan Hennschen
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Hi Daniel,

right! When I disabled the plugin everything works fine!

And there is one other "problem":
The plugin doen't show anything at the Activity Stream - but I set it at "Yes"...

*hmmmm*

any ideas?!?

Greets
Stefan

P.S. You got a PM!

BUT: Please be careful cause there are other components und plugins at my site using maps too! ;-)

Error on submit 12 years 10 months ago #14799

  • Daniel Dimitrov
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I have an idea why this happens on some installation and on others it works... I'll issue an update in the next days. Up untill then if you encounter that problem. Add that line to the top of the __construct function in plugins/hotspots/jomsocial.php
include_once( JPATH_ROOT . DS . 'components' . DS . 'com_community' . DS . 'libraries' . DS . 'core.php');

Daniel

Re: Error on submit 12 years 8 months ago #15445

  • Samuele Bonzio
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I've the same problem, but i've not understand where to put the code!

defined('_JEXEC') or die('Restricted access');
jimport('joomla.plugin.plugin');

class plgHotspotsJomSocial extends JPlugin {

function __construct(&$subject, $params) {
JPlugin::loadLanguage('plg_hotspots_jomsocial', JPATH_ADMINISTRATOR);
parent::__construct($subject, $params);

where i need to put the code?

I've try to disable jomsocial plugin, but the problem still continue
I've tried to uninstall jomsocial plugin but I've still 500 server internal error after create a new hotspot

Re: Error on submit 12 years 8 months ago #15447

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Hey Samuele,
Do it like this:
include_once( JPATH_ROOT .'/components/com_community/libraries/core.php');
 
class plgHotspotsJomSocial extends JPlugin {

Let me know if this helps!
Daniel

Re: Error on submit 12 years 8 months ago #15448

  • Samuele Bonzio
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thank you Daniel (and Sorry for my english)
But is not working, now give me a Blank Page!

Re: Error on submit 12 years 8 months ago #15450

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Blank page is an indication for a fatal error and you have not enabled the php error reporting - that is why you don#t see the exact error message on the screen.

Can you please create a ticket with ftp details to your site and I'll have a look myself.

Cheers,
Daniel

Re: Error on submit 12 years 8 months ago #15452

  • Samuele Bonzio
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Thank you Daniel I've sent you a ticket (and now I've open my FTP access)
I hope you can resolve this problem!

Re: Error on submit 12 years 8 months ago #15454

  • Giuseppe Cattaneo
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Hi Daniel, I'm the coadmin of the sit with Samuele.

As you are already in our site admin area, there is another problem.
The category ID and the number of ID that i have to select when i create a new menu voice don't match.
In the menu area i have to select the ID with the order i created category, that is not the same i see on the category area of the component.

Re: Error on submit 12 years 8 months ago #15457

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Hey Giuseppe,
Now the error is fixed. It was unrelated to the hotspots plugin. The error is related to joomla 2.5 and the fact that some core functions have changed...
I've fixed the error on your site and also in the next version of Hotspots. So when you update in April you won't suffer from this again :)

About your other issue. Go to the categories layout and hover with the mouse over the title of the category - > you will see that the url is something like &cid[]=12. 12 is the real number of the category.

This will change in the next version of Hotspots and you will just have a list with categories in the menu that you create.

If everything is OK now on your site I would appreciate if you could spend few minutes to write a review and to talk about the support here:
extensions.joomla.org/extensions/maps-a-...-locations/maps/9468

Thanks,
Daniel
The following user(s) said Thank You: Samuele Bonzio

Re: Error on submit 12 years 8 months ago #15458

  • Samuele Bonzio
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You are great Daniel, now it's working! I go to write a review ;)

Re: Error on submit 12 years 8 months ago #15459

  • Samuele Bonzio
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daniel, I've write the review with my poor english...
by the way...

I know that JomSocial is upgrading to 2.6 very soon and it change a lot in Activity Notification (now is out 2.6 RC2)

I've also just upgraded to joomla 2.5.2 and the HotSpost still work! ;)

Have a nice day and really really thank you!
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