I just updated hotspots to the latest paid version. After I add a new marker and publish it, the map will keep loading forever. But If I un-publish the new marker, the map will start loading again. Please help!! The link to my site's hotspot page: rfc.museum/index.php?option=com_hotspots&view=all&Itemid=417

Thank You

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Map keep loading if I publish new marker? 13 years 3 months ago #11532

Chi Lam Topic Author Offline Fresh Boarder Posts: 12 Thank you received: 0	Now it just doesn't stop loading at all even I un-published the new markers! Help please!! Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Map keep loading if I publish new marker? 13 years 2 months ago #11533

Daniel Dimitrov
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Hey Chi!
Have you made any changes to the original utls.php file?
I see the following notice:
Notice: Undefined variable: adress in /nfs/c04/h04/mnt/67297/domains/rfc.museum/html/components/com_hotspots/utils.php on line 281 

Please turn notices and warning report off in your php settings.

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Map keep loading if I publish new marker? 13 years 2 months ago #11535

Chi Lam Topic Author Offline Fresh Boarder Posts: 12 Thank you received: 0	Thanks for reply Daniel! I installed the new version of Hotspots over the old version yesterday and didn't change anything. Should I reupload the utls.php? BTW, where do I turn off the php setting? Thanks! Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Map keep loading if I publish new marker? 13 years 2 months ago #11537

Chi Lam Topic Author Offline Fresh Boarder Posts: 12 Thank you received: 0	Hi Daniel, I just did a test and when I un-publish all the old markers, the map with load with no problem. But when I publish ANY of the markers, the map will just keep loading forever. All the old markers worked before I upgrade hotspots to the latest version. Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Map keep loading if I publish new marker? 13 years 2 months ago #11538

Daniel Dimitrov
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Hi chi,
Well, you sure? Because your template looks a little bit changed? At the bottom you have a clickme button...

Anyway - there is something strange on your website. For example the first categorie has just a single hotspot - nothing is wrong with the text in it, but the message keeps spinning...
I saw that you are loading jquery on the same page - would you disable that jceutilities plugin? Perhaps it is some kind of incompatibility.

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Map keep loading if I publish new marker? 13 years 2 months ago #11539

Chi Lam
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Hi Daniel,
I altered the template in the old hotspot from lunajoom and the "clike me" button wasn't even there.
It started appear after I installed the new version download from your website, so I thought it is some kind of a new function.
I'll disable the jceutilities plugin in that page and see.

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Map keep loading if I publish new marker? 13 years 2 months ago #11541

Chi Lam
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Hi Daniel,
You are correct! Hotspots works again after I disabled jceutilities plugin.
However, there are still two strange stuff appear on the front end after I installed the new version. Right under the map it shows the a set of map location number, and below the search button there is another button showing either "Click me" or the hostid.
I looked at the page source and they are produced by the code:

<div id="message"></div> 
<script type='text/javascript'>
/* <![CDATA[ */
 
var Position = new GLatLngBounds();
var centertype = 1;
/* ]]> */
</script>

and

<input type="button" id="mybutton" name="mybutton" value="Click Me" onclick="hsload(1)" />

Is it something new from the hotspots version 1.0 stable?
Thanks for you help!

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Map keep loading if I publish new marker? 13 years 2 months ago #11545

Daniel Dimitrov
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Hey Chi

It took me some time to understand what you have done, but now I know it

Go to the hotspots settings and find the debug option - turn it off

This will remove the button at the bottom.

Daniel

P.S. I hope that you'll find few minutes to review the component here:
extensions.joomla.org/extensions/maps-a-...-locations/maps/9468

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Map keep loading if I publish new marker? 13 years 2 months ago #11552

Chi Lam Topic Author Offline Fresh Boarder Posts: 12 Thank you received: 0	Hi Daniel, Awesome! Now they are gone! You are my hero!! I'll be sure to write about your good costumer service in the review, thanks! Chi Lam Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

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