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TOPIC: Email sent to a specific user when a comment is added!!

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12386

  • Panagiota Karkalou
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Hello! I 've a VERY strange problem.

A user is complaining that he receives an email for every comment is inserted in my site!!!!
Consider that this user is a simple - registered user (not moderator or something) !!!
In compojoom settings i haven't even checked "NOTIFY MODERATORS"...

site: www.meganox.gr

how this is happerning!!! this is urgent!
thanks!

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12389

  • Daniel Dimitrov
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Well, has the user set the option notify me on new comments??? Go to comment list, find where he commented and look if you see a green envelop - then you know that he has checked the option: "notify me on new comments"

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12390

  • Panagiota Karkalou
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Daniel Dimitrov wrote: Well, has the user set the option notify me on new comments??? Go to comment list, find where he commented and look if you see a green envelop - then you know that he has checked the option: "notify me on new comments"


no ! the specific user is not checked to notify...
BUT if he does, it means tha he will receive emails for ALL COMMENTS? not the nested comments to his comment only??? (i want this)...

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12391

  • Daniel Dimitrov
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He will receive notification about all comments and not only the nested replies.

Check if there are any other users with the same e-mail or anonymous users with the same e-mail that are subscribed to the topic.

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12392

  • Panagiota Karkalou
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so i should shut down the NOTIFY USERS from compojoom settings...

thanks for your great support..

it wild be great though if a user could receive messages for ONLY his comment and all nested...

(forum - like integration...)

Email sent to a specific user when a comment is added!! 13 years 6 months ago #12393

  • Daniel Dimitrov
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Yep, turn it off and he should not get any email. If he continues to get emails I will need database access to your website and I'll need to know the users id....

Well, the feature that you request is I guess not that appealing to the general public so I doubt it that I'll include it in a future release. With that said, I want to improve the notification system and let the users much easily unsubscribe from notification mails as it is right now.
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