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TOPIC: can't search the forum for "K2"

can't search the forum for "K2" 7 years 2 months ago #35368

  • A Fisher
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Why would you require a minimum of 3 character search term in the forum if you're selling a product which integrates with K2, a two-character extension? So stupid. I'm trying to find the likely simple answer to my question, but now I have to ask the question, which implies that I have already tried to find the answer in the forum but was unable. I can't find the answer because the forum won't let me search for it!

I have activated the K2 CComent plugin.
I have configured the settings.
But the CComent area doesn't show up on my Articles.
What else could be wrong?

can't search the forum for "K2" 7 years 2 months ago #35373

  • Daniel Dimitrov
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Hey there,

Well, the forum is a joomla extension called kunena: www.kunena.org/ and the min. search term length is a restriction that they have imposed most probably for performance reasons. 2 characters search would probably return too many matches and won't be usable... Will stress the database server etc.

As a workaround you can always search google with
site:compojoom.com/forum k2

About the real problem. 2 possibilities
1. You have a javascript error on the page and that is why you can't see the comment form. Right click on the page and select inspect element. Then change to the console page. Refresh your page. Do you see any error related to the comment system?

2. in K2 you can configure the comments in the global config, in the category config and in the single item config. So if in any of those locations you've set to "don't show comments" the comment system won't be invoked. The easiest way to see if the system is at all included on the page would be to right click on the page -> view source and then search in the source for comment. Do you see something with com_comment? If yes, then the comment system is being loaded and you are most probably being blocked by 1.

If you give me a link I could also have a look and let you know if it is the first or the second possibility.

Regards,
Daniel

can't search the forum for "K2" 7 years 2 months ago #35386

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Under com_content settings, I have selected Include and nohting checked. Under com_k2, I have selected Include and everything checked except for "uncategorized" which is pretty much nothing. All of my non-static content is posted to my K2 categories. The website is thearlingtontheatre.com . Here's an example article: thearlingtontheatre.com/news/item/347-sp...t-with-billy-crystal

I don't see any js errors except for google ad trackng being blocked, which must be in my browser. Will you please have a look and let me know what you see? Thank you.

can't search the forum for "K2" 7 years 2 months ago #35387

  • Daniel Dimitrov
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Hi!

Would you please create a private ticket and give me credentials to the page. There is no trace of the comment system on the page, so either it is a configuration issue or something else is going on, but I'll have to have a look in the backend.

Regards,
Daniel
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