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TOPIC: Avatar not updating

Avatar not updating 9 years 9 months ago #15137

  • Brian O
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I got my avatar to work, however about a month ago I changed my avatar photo.

I have posted on other sites and this new updated photo shows. However, I have posted new comments on my own site, but the old photo still shows.

I don't have any cache enabled for joomla or any joomla extension. I've emptied my browsers cache.

It seems as though there is a cache somewhere I should be clearing. Not sure why my old photo is still appearing on my website, but new one is showing on other sites.

Any ideas?

Re: Avatar not updating 9 years 9 months ago #15138

  • Daniel Dimitrov
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Hey Brian,
are we talking about gravatar or jomsocil/cb?
Can you try it with another browser?
Regards,
Daniel

Re: Avatar not updating 9 years 9 months ago #15139

  • Brian O
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Hey,

sorry, it's gravatar. I've tried safari, firefox, and chrome. Still same old picture.

Thanks

Re: Avatar not updating 9 years 9 months ago #15140

  • Daniel Dimitrov
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can you give me a link to the site. I'm pretty sure that I'll make a screenshot and you'll tell me if this is the correct picture.

i've changed my gravatar image a week ago and it was immediately picked up by the component. There is actually nothing special about the way we get the pictures - we query the gravatar api in the way that they want it... Are you sure that you've updated your gravatar image for all e-mail addresses?

Daniel

Re: Avatar not updating 9 years 9 months ago #15142

  • Brian O
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Can you give me an email to send the link privately.

Yes, I'm sure gravatar is updated. I checked many times and actually posted on a forum last week. As I mentioned, this forum had my new picture not my old one.


thanks

Re: Avatar not updating 9 years 9 months ago #15145

  • Daniel Dimitrov
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check the contact us section for my email ;)
Daniel

Re: Avatar not updating 9 years 9 months ago #15146

  • Brian O
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sent! thanks!

Re: Avatar not updating 9 years 9 months ago #15153

  • Daniel Dimitrov
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Closing this thread as the avatar image was updated on my end.
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