×

Notice

The forum is in read only mode.
Welcome, Guest
Username: Password: Remember me
  • Page:
  • 1

TOPIC: Server error after configuring import k2/jcomment

Server error after configuring import k2/jcomment 12 years 9 months ago #15046

  • Jaap Schepers
  • Jaap Schepers's Avatar Topic Author
  • Offline
  • Fresh Boarder
  • Fresh Boarder
  • Posts: 2
  • Thank you received: 0
Dear,

After configuring the import for (500 comments) jcomment in combination with the K2 the page refreshes and shows a internal server error / time out.

Can you help?

ps is there a configuring list /example for the jcomments selection options?

Regards, Jaap

Re: Server error after configuring import k2/jcomment 12 years 9 months ago #15048

  • Daniel Dimitrov
  • Daniel Dimitrov's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 9618
  • Karma: 155
  • Thank you received: 1081
Hey Jaap,
When did you download the k2 plugin? I'm asking because after I uploaded, I discovered that I've uploaded the wrong version of the plugin. So I reuploaded it again. If you have downloaded the pllugin last week for example, then please go again in the download section and get the plugin.

If on the other hand you've downloaded it today I would ask you to please use our ticket system(in the navigation select support->ticket system ) create a new private ticket and provide me with ftp and backend access to your site. I'll debug it tomorrow and fix the issue for you.

Kind regards,
Daniel
  • Page:
  • 1
Time to create page: 0.116 seconds