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TOPIC: Server error after configuring import k2/jcomment

Server error after configuring import k2/jcomment 9 years 9 months ago #15046

  • Jaap Schepers
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Dear,

After configuring the import for (500 comments) jcomment in combination with the K2 the page refreshes and shows a internal server error / time out.

Can you help?

ps is there a configuring list /example for the jcomments selection options?

Regards, Jaap

Re: Server error after configuring import k2/jcomment 9 years 9 months ago #15048

  • Daniel Dimitrov
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Hey Jaap,
When did you download the k2 plugin? I'm asking because after I uploaded, I discovered that I've uploaded the wrong version of the plugin. So I reuploaded it again. If you have downloaded the pllugin last week for example, then please go again in the download section and get the plugin.

If on the other hand you've downloaded it today I would ask you to please use our ticket system(in the navigation select support->ticket system ) create a new private ticket and provide me with ftp and backend access to your site. I'll debug it tomorrow and fix the issue for you.

Kind regards,
Daniel
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