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TOPIC: E-mail to Moderators and link inside the e-mail to publish

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6272

  • Jaime
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Hello.. I am facing 2 problems and I don't know if there is a configuration solution:
  • I cannot make the e-mail telling administrators that a new comment has been posted to be received by all administrators in the system. I created another administrator user that is equal to original admin user, but only admin user receives the mails, not the new administrator. I have selected both SuperAdministrator and Administrator in moderators list but it didn't work.
  • When an e-mail is received by the administrator, is it possible that the link that appears in it points directly to the page where he can publish the comment?

Thanks
Jaime

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6374

  • Jaime
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There is no solution to this???

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6375

  • Daniel Dimitrov
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Hey Jaime,
Sorry for my late response. I've missed your thread.

About the first thing - this is really strange. Normally all moderators in the group should get the e-mail. Are you sure that the e-mail of the second administrator is written right?(I know it is stupid, but it happened to me once :))

About the second thing - when an admin gets the e-mail about the new comment he will be pointed to the page where the comment is, but he will be not to publish it through the frontend. Due to the design of the extension this is not possible right now, but it will be with a future version.

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6398

  • Jaime
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Hello !

I have re-checked that and the e-mail address is correctly spelled. In order to debug it and not to waste time, can you tell me please in which file is the routine to send the e-mails to moderators? maybe is a local problem so that I need to debug it directly in my production server.

Thanks
Jaime

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6399

  • Daniel Dimitrov
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Hey Jaime,
I don't have the code infront of my eyes, but I believe the function to notify all moderators was in utils.php .

Go to comment.class.php and find the insert new comment function - at the end of that function there is a call to the email function.

E-mail to Moderators and link inside the e-mail to publish 9 years 1 month ago #6447

  • JonusC
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Hi Jaime,

If you run out of ideas and still can't solve it, I find that setting my Joomla global configuration to use my websites' SMTP server is a good fix. Something about sendmail() in PHP being too restrictive for some server configurations, I can't remember.

I also had to specify SMTP for my localhost xampp to get JoomlaComment to work properly. No idea why, but it works :)
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