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TOPIC: Blank page when view=bookings

Blank page when view=bookings 11 years 12 hours ago #23539

  • Christer Engholm
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I've done the import from seminar (joomla 1.5) everything works BUT when in backend and I click on bookings i get a blank page. When I check the jos_bookings it's full (23331 posts)
Nay idea?

Blank page when view=bookings 11 years 12 hours ago #23540

  • Yves Hoppe
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Hi Christer,

which Matukio version are you using? Can you please turn on error reporting and Joomla debugging (in the global Joomla configuration)? Then it should show a detailed error message.

Best regards

Yves

Blank page when view=bookings 11 years 11 hours ago #23541

  • Christer Engholm
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I've updated to the latest version today, I've tried turning every error- and debugcheck on in global config but I still only get a blank (white) page.
btw, thanks for the excepionally quick reply :)

Blank page when view=bookings 11 years 11 hours ago #23542

  • Yves Hoppe
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Hmm that's strange - can you create a super admin account for me and send the credentials to to This email address is being protected from spambots. You need JavaScript enabled to view it.? Going to have a look then.

Blank page when view=bookings 11 years 11 hours ago #23543

  • Christer Engholm
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I'll do so but it could take about 1 hour until you get it (long story) ;)

Blank page when view=bookings 11 years 11 hours ago #23544

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Okay no worries, waiting for it then ;) One idea: What value has the URL when you look at the bookings page (should be .../administrator/index.php?option=com_matukio&view=bookings)?

Yves

Blank page when view=bookings 11 years 11 hours ago #23545

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The link is:/administrator/index.php?option=com_matukio&view=bookings

One thing I've noticed is: when I click on Events and then on the number (integer) of bookings, it works, I' get a list of all participants.
What is the bookings-tab for? Overview of all bookings? I might not need it, the thing I need to know is who has registered for differents events and that's working if I do as described above.

Blank page when view=bookings 11 years 11 hours ago #23546

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Yeah it's for all bookings (of all events) at once. The strange thing is, the event specific bookings also link to this same page, just with a additional parameter (event_id=X). What happens if you change the event filter to "All events":

awesomescreenshot.com/0211zv4f28

Maybe it also has something to do with some sort of caching problem, did you try out another browser?

Yves

Blank page when view=bookings 11 years 11 hours ago #23547

  • Christer Engholm
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You are now a superuser at www.sansochbalans.se (I've set English in backend for you instead of Swedish :) I hope You've got mail :)

All events (by filter) under "Events" is working, it takes a LONG time but it works :)

Blank page when view=bookings 11 years 11 hours ago #23548

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Hmm so the funny thing is, for me it is working without problems:

awesomescreenshot.com/0b61zv7t8a

Maybe there is really some wrong sorting parameter saved in your browsers cache, just tried out with Chrome and Safari and it is working in both as expected.

Yves

Blank page when view=bookings 11 years 11 hours ago #23549

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Maybe you have the number of bookings per page set too high (you want to show all bookings instead let's say 100 per page), that can also create a large overhead with more then 20.000 bookings and would cause a too long execution time. Because of that you should not set it higher as 100.

awesomescreenshot.com/0151zv952b

Yves

Blank page when view=bookings 11 years 10 hours ago #23550

  • Christer Engholm
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You are right, everything seems to be working now, Thanks for your time :) Have a nice weekend :)
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