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TOPIC: Mail notification does not work

Mail notification does not work 1 year 10 months ago #34642

  • Anke Tornow
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thank you for this great component!
I would like to use it for a theater project: www.westfluegel.de/neu
Everything works fine except the mail notification. No email – neither to customer nor to admin.
The Joomla-System Test-Mail works fine, the system and the component are up to date (Joomla 3.6.2 / Matukio 6.0.7).
Do you have an idea? Did I forget to set any parameters? I send a screenshot of the communication settings.
Thanks and greetings

Mail notification does not work 1 year 10 months ago #34656

  • Yves Hoppe
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Hi Anke,

hmm weird. Settings look fine. I think i need access to say more (Super admin credentials to This email address is being protected from spambots. You need JavaScript enabled to view it.).

What you could test is using a transactional email provider (which logs every mail), like Sparpost. There was an issue in Joomla 3.6 with PHPMailer, but 6.0.7 has a workaround for that.

Kind regards,

P.S.: Wir haben auch ein deutschsprachiges Forum.
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