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TOPIC: Wrong Data in booking

Wrong Data in booking 9 years 1 month ago #30754

  • Lydia Borgers
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A Customer tried to Book an Event but after booking there were totaly different Data in the booking fields.
As I got the mail I saw that the booking data from the booking made bevore were in the booking.

Wrong Data in booking 9 years 1 month ago #30755

  • Yves Hoppe
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Hey Lydia,

i read your email and added it to my "to check" list - without the ability to reconstruct it it is complicated to say something to that.. You are the only one where this is happening and this can have a number of reasons (session, database problems etc.) - every booking should be unique (by id and an 25 letter long uuid - the possibility that the same on is generated again is almost zero).

When was the previous booking made? Is caching turned on?

Kind regards,

Yves

Wrong Data in booking 9 years 4 weeks ago #30774

  • Lydia Borgers
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Hi Yves,
the previous booking was made 10 minutes earlier. caching is set to "off". In the booking, there are the correct data and it is stored as a new booking, I guess it was only the data of the booking bevore displayed, but as told cache is turned off.
Strange but I've got no idea what happened...
I'll stay tuned to this 'problem'
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