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TOPIC: confirmation mail sometimes not sent to BCC

confirmation mail sometimes not sent to BCC 9 years 3 months ago #29710

  • Lydia Borgers
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In the backend settingss I have the BCC mail option activated but today I realized that not every booking ist sent to this adress. Whenever I edit a booking in the backend this confirmation is sent to this BCC mail adress.
Strange behaviour...

confirmation mail sometimes not sent to BCC 9 years 3 months ago #29716

  • Yves Hoppe
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Only to the BCC email?

When BCC email is active there are three mails send (Default settings) -> whenever a booking is done (does not matter where).

-> participant email
-> organizer email
-> bcc email

And that together. Maybe the ISP / provider is blocking this? Because 3 emails are sent directly (same time) after another.

Yves

confirmation mail sometimes not sent to BCC 9 years 3 months ago #29717

  • Lydia Borgers
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but if the provider would denie that action every mail had to be blocked.. It's only sometimes that I don't get the BCC mail. Have not yet an idea what settings cause that problem
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